Jira Service Management + OpenPhone
Log completed OpenPhone calls as new Jira Service Management requests
Effortlessly manage your customer support calls with this streamlined workflow. When a call is completed in OpenPhone, a new request will be created in Jira Service Management, keeping your team organized and efficient. Stay on top of customer issues without manual data entry, ensuring a seamless support experience.
Effortlessly manage your customer support calls with this streamlined workflow. When a call is completed in OpenPhone, a new request will be created in Jira Service Management, keeping your team organized and efficient. Stay on top of customer issues without manual data entry, ensuring a seamless support experience.
- When this happens...Incoming Call Completed
Triggers when an incoming call is completed. If the call is not picked up by you, the answeredAt field will be null. If the user leaves a voicemail, you will get the recording and a transcription on the same object.
- automatically do this!Create Request
Create a new request.
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