Jira Service Management + Productboard

Create notes in Productboard for new Jira Service Management requests

Stay organized and efficient by connecting Jira Service Management to Productboard with this seamless workflow. Whenever a new request is made in Jira Service Management, a note will be created in Productboard, ensuring your team stays up-to-date on all customer feedback and issues. Save time and keep everyone on the same page with this simple automation.

When this happens...
New Request
Triggers when a request is created.
TriggerScheduled
automatically do this!
Create Note
Triggers when a new note is created.
ActionWrite

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Supported triggers and actions

- SiteRequired
- ProjectRequired
Trigger
Scheduled
Try It
- SiteRequired
- ProjectRequired
- Request TypeRequired
Action
Write
New Feature
Triggers when a new feature is created.
Trigger
Scheduled
Try It
- Feature OwnerRequired
- Feature NameRequired
- Feature Product
- Feature Description
- Feature StatusRequired
- Feature Tags
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

- SiteRequired
- ProjectRequired
Trigger
Scheduled
Try It
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
New Note
Triggers when a new note is created.
Trigger
Scheduled
Try It
- Note Title
- Note Content
- Note OwnerRequired
- Said by (User Name)
- Said by (User E-Mail)
- Said By (User External ID)
- Note StatusRequired
- Note Tags
- Company domain
Action
Write

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

Customer Support

About Productboard

Productboard is beautiful, simple, and powerful product management. Product leaders can easily centralize user and market research, capture and organize feature ideas, prioritize against clear strategic objectives and keep everyone on the same page thanks to delightful, interactive roadmaps.

Learn more