Jira Service Management + Simplesat
Create Jira Service Management requests for new Simplesat feedback
Close the loop with customer satisfaction feedback by creating new requests in Jira Service Management after receiving new ratings. This template gets you started. You'll need to choose the site, project, and request type. Then you can configure which Simplesat rating details should integrate with the request.
Close the loop with customer satisfaction feedback by creating new requests in Jira Service Management after receiving new ratings. This template gets you started. You'll need to choose the site, project, and request type. Then you can configure which Simplesat rating details should integrate with the request.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this!Create Request
Create a new request.
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New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
SiteRequired
ProjectRequired
Try It
