Jira Service Management + Simplesat

Create Jira Service Management requests for new Simplesat feedback

Close the loop with customer satisfaction feedback by creating new requests in Jira Service Management after receiving new ratings. This template gets you started. You'll need to choose the site, project, and request type. Then you can configure which Simplesat rating details should integrate with the request.

Close the loop with customer satisfaction feedback by creating new requests in Jira Service Management after receiving new ratings. This template gets you started. You'll need to choose the site, project, and request type. Then you can configure which Simplesat rating details should integrate with the request.

  1. When this happens...
    SimplesatSimplesat
    New Feedback

    Triggers when new feedback is received.

    TriggerInstant
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Simplesat triggers, actions, and search

    New Feedback

    Triggers when new feedback is received.

    Trigger
    Instant
    Try It
    • Survey API endpointRequired

    • Customer name

    • Customer emailRequired

    • Customer company

    • Team member ID

    • Team member name

    • Team member email

    • Ticket ID

    • Ticket subject

    Action
    Write
    • IdRequired

    Action
    Search
    • IdRequired

    Action
    Search
    • external_id

    • Name

    • EmailRequired

    • Company

    • Custom attributes

    • Tags

    Action
    Write
    • external_id

    • Name

    • EmailRequired

    • Custom attributes

    Action
    Write
    • IdRequired

    Action
    Search
    • SiteRequired

    • ProjectRequired

    Trigger
    Scheduled
    Try It
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support
simplesat logo
simplesat logo

About Simplesat

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
Learn moreHelp

Related categories

  • Forms & Surveys

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Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier