Jira Service Management + Tidio

Create new Jira Service Management requests when contacts are sent from Tidio bot

When a new contact message is detected from the Tidio app, this workflow instantly creates a related service request in the Jira Service Management app. This smooth process eliminates manual data entry, ensuring you promptly respond to customer messages. It's the perfect solution for maintaining efficient and reliable customer service management.

When a new contact message is detected from the Tidio app, this workflow instantly creates a related service request in the Jira Service Management app. This smooth process eliminates manual data entry, ensuring you promptly respond to customer messages. It's the perfect solution for maintaining efficient and reliable customer service management.

  1. When this happens...
    TidioTidio
    Contact Sent From Bot

    Triggers when a contact is sent from the chosen node in your bot.

    TriggerInstant
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

What does this mean?
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support
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tidio logo

About Tidio

Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.
Learn more

Related categories

  • Customer Support