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Quickly connect Jira Service Management to Twilio with a Zapier template.
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How Zapier works
Zapier makes it easy to integrate Jira Service Management with Twilio - no code necessary. See how you can get setup in minutes.
Select a trigger from Jira Service Management
Setup an action from Twilio
That’s it! You just connected Jira Service Management to Twilio
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Frequently Asked Questions about Jira Service Management + Twilio integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Jira Service Management and Twilio
How do I set up triggers for Jira Service Management and Twilio integration?
We provide an easy way to set up triggers through our platform. You can choose specific events in Jira Service Management, such as a new ticket creation or a status update, to trigger actions in Twilio. Once your trigger event is defined, you can connect it with the desired action in your Twilio account.
What actions can be performed in Twilio when integrated with Jira Service Management?
We allow you to perform various actions such as sending SMS alerts, initiating phone calls, or even forwarding messages to specific numbers based on the events triggered in Jira Service Management.
Can I use custom fields in my integration between Jira Service Management and Twilio?
Yes, our platform supports the use of custom fields from Jira Service Management in your integration setup. You can map these fields to personalize your messages or calls through Twilio.
Is it possible to handle multiple projects with this integration?
Absolutely. You can create unique triggers and actions for each project within Jira Service Management, so different projects can have distinct interactions with Twilio services.
How do we handle errors or failures during automation?
Our system provides detailed logs and error-handling capabilities. If any error occurs during a trigger or action between Jira Service Management and Twilio, you'll receive notifications on the dashboard where you can review and resolve them quickly.
Can I schedule actions within this integration?
Yes, you can schedule actions to occur at specific times once an event has triggered. This is ideal for planned notifications or follow-ups that need timing precision.
What should I do if my integration isn't working as expected?
If your integration between Jira Service Management and Twilio isn't functioning correctly, you should first check the conditions of your triggers and the configuration of your actions. Our support resources are available for additional troubleshooting assistance if needed.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
