Jira Service Management + Webhooks by Zapier

Create Jira Service Management requests from new Webhook POSTs

Do you use webhooks to capture important info about customer requests? Save time by automatically creating a corresponding Jira Service Management request whenever you catch a webhook POST.

Do you use webhooks to capture important info about customer requests? Save time by automatically creating a corresponding Jira Service Management request whenever you catch a webhook POST.

  1. When this happens...
    Webhooks by ZapierWebhooks by Zapier
    Catch Hook

    Wait for a new POST, PUT, or GET to a Zapier URL.

    TriggerInstant
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Webhooks by Zapier triggers, actions, and search

    Catch Raw Hook

    Wait for a new POST, PUT, or GET to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.

    Trigger
    Instant
    Try It
    • MethodRequired

    • URLRequired

    • Data Pass-Through?

    • Data

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write
    • URLRequired

    • Payload Type

    • Data

    • Wrap Request In Array

    • File

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write
    • SiteRequired

    • ProjectRequired

    Trigger
    Scheduled
    Try It
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jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Help

Related categories

  • Customer Support
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webhook logo

About Webhooks by Zapier

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.
Learn moreHelp

Related categories

  • Developer Tools
  • Zapier