Ybug is a visual feedback and bug tracking tool for your website. Collect detailed feedback with screenshots from your testers/clients.

Ybug

To learn more, read the [Jira Service Management API Documentation](https://developer.atlassian.com/cloud/jira/service-desk/rest/)

Select “Yes” to [stop this Zap step](https://help.zapier.com/hc/en-us/articles/20505304170637-Review-Zap-run-statuses#h_01HD20969HPZ01ENM30NQR79X5) if the app returns an error and enable automatic authentication refresh. Select “No” to run the Zap step regardless of errors. Learn more about [API Request action error handling](https://help.zapier.com/hc/en-us/articles/12899473501453#h_01JKRBY68EDXBB1V817DSTRZ0N).

Requests can only be made to domains associated by this application. Read more about [API Request Setup](https://help.zapier.com/hc/en-us/articles/12899607716493).

Any parameters added to a URL will be URL-encoded and appended to the request URL to pass additional data to the API request.

These headers and values will be applied to the request in addition to any headers created as part of authentication. Authentication headers are added automatically.

Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, `{"foo": "bar"}` is perfectly valid.

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Jira Service Management

Create Jira Service Management requests automatically whenever someone submits a new feedback on your website using Ybug's Feedback Widget.

Jira Service Management + Ybug

Create Jira Service Management requests from new Ybug feedback reports

Supported triggers and actions

New Report

Updated Request

API Request (Beta)

New Request

Create Request

About Jira Service Management

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About Ybug

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