Jira Software Cloud + SurveySparrow

Create issues in Jira Software Cloud from new csat submissions in SurveySparrow

Ensure effective customer service by monitoring feedback closely through SurveySparrow and taking quick actions. With this workflow, whenever there's a new Customer Satisfaction (CSAT) submission in SurveySparrow, an issue is instantly created in your Jira Software Cloud. This automation helps to address customer concerns promptly, boost satisfaction levels and improve your product or service based on real customer insights.

When this happens...
New CSAT Submission
Triggers when a CSAT survey receives a new submission.
TriggerInstant
automatically do this!
Create Issue
Creates a new issue.
ActionWrite

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Supported triggers and actions

- CES SurveyRequired
Trigger
Instant
Try It
- NPS SurveyRequired
Trigger
Instant
Try It
- CES SurveyRequired
- Email Share TemplateRequired
- Recipient EmailRequired
Action
Write
- CES SurveyRequired
- WhatsApp Share TemplateRequired
- Recipient Phone NumberRequired
Action
Write
- CSAT SurveyRequired
- Email Share TemplateRequired
- Recipient EmailRequired
Action
Write

- CSAT SurveyRequired
- WhatsApp Share TemplateRequired
- Recipient Phone NumberRequired
Action
Write
- NPS SurveyRequired
- SMS Share TemplateRequired
- Recipient Phone NumberRequired
Action
Write

- SurveyRequired
- Email Share TemplateRequired
- Recipient EmailRequired
Action
Write
- ClassicForm SurveyRequired
- WhatsApp Share TemplateRequired
- Recipient Phone NumberRequired
Action
Write
- JQL
- Order By
Trigger
Scheduled
Try It
- Info
- Jira Cloud SiteRequired
- Jira Email AddressRequired
- Jira API TokenRequired
- Projects to Trigger On
Trigger
Instant
Try It
- IssueRequired
- AttachmentRequired
Action
Write
- First IssueRequired
- Link TypeRequired
- Second IssueRequired
Action
Write
- Format Info
- ProjectRequired
Action
Write
- Format Info
- IssueRequired
- Status
Action
Write
- ProjectRequired
- NameRequired
Action
Search
- JQLRequired
Action
Search
- Search by ParameterRequired
Action
Search
- Summary
- Key
- Format Info
- ProjectRequired
Action
Search or write

- CSAT SurveyRequired
Trigger
Instant
Try It
- SurveyRequired
Trigger
Instant
Try It
- CES SurveyRequired
- SMS Share TemplateRequired
- Recipient Phone NumberRequired
Action
Write
- Email
- Name
- Mobile
Action
Write
- CSAT SurveyRequired
- SMS Share TemplateRequired
- Recipient Phone NumberRequired
Action
Write
- NPS SurveyRequired
- Email Share TemplateRequired
- Recipient EmailRequired
Action
Write
- NPS SurveyRequired
- WhatsApp Share TemplateRequired
- Recipient Phone NumberRequired
Action
Write
- SurveyRequired
- SMS Share TemplateRequired
- Recipient Phone NumberRequired
Action
Write
- Project
- Status
Trigger
Scheduled
Try It
- Project
- Status
Trigger
Scheduled
Try It
- Info
- Jira Cloud SiteRequired
- Jira Email AddressRequired
- Jira API TokenRequired
- Projects to Trigger On
Trigger
Instant
Try It
- IssueRequired
- CommentRequired
Action
Write
- IssueRequired
- User
Action
Write
- IssueRequired
- Project
- BoardRequired
- SprintRequired
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Summary
- Key
Action
Search
- Key
Action
Search
- KeywordRequired
Action
Search

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.

Learn more