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Jira Software Server + PagerDuty

Create JIRA issues for new or updated PagerDuty incidents

Want to make sure your development team gets on those incidents the moment they're reported? Activate this PagerDuty JIRA integration and we'll keep everything moving for you. It will trigger with each new or updated incident on PagerDuty once active, automatically creating a JIRA issue for you so you can trust your team will start tackling everything the moment it pops up.

Want to make sure your development team gets on those incidents the moment they're reported? Activate this PagerDuty JIRA integration and we'll keep everything moving for you. It will trigger with each new or updated incident on PagerDuty once active, automatically creating a JIRA issue for you so you can trust your team will start tackling everything the moment it pops up.

  1. When this happens...
    PagerDutyPagerDuty
    New or Updated Incident

    Triggers when new incidents are created, or when existing incidents change state.

    TriggerInstant
  2. automatically do this!
    Jira Software ServerJira Software Server
    Create Issue

    Create a new issue, select your own project and issue type.

    ActionWrite
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Supported triggers and actions

What does this mean?

    • Event Type

    • Assigned To

    • Service IDRequired

    Trigger
    Instant
    Try It

    • Integration KeyRequired

    • Incident KeyRequired

    • Incident Key Filter Regex

    • Description

    Action
    Write

    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write

    • ProjectRequired

    Trigger
    Scheduled
    Try It

    • Integration KeyRequired

    • Incident KeyRequired

    • Incident Key Filter Regex

    • Description

    Action
    Write

    • Integration KeyRequired

    • DescriptionRequired

    • Incident Key

    • Incident Key Filter Regex

    • Source URL

    • Source Name

    Action
    Write

    • ScheduleRequired

    • Start TimeRequired

    • End TimeRequired

    Action
    Search

    • JqlRequired

    Trigger
    Scheduled
    Try It
jira-software-server logo
jira-software-server logo

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

Related categories

  • Project Management

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pagerduty logo
pagerduty logo

About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.

Related categories

  • Server Monitoring

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Related Zap Templates

  • Add new JIRA issues to PagerDuty as trigger events
  • Trigger PagerDuty incidents for new JIRA issues found with JQL

Related Zap Templates

  • Add new JIRA issues to PagerDuty as trigger events

 

  • Trigger PagerDuty incidents for new JIRA issues found with JQL

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