Jira Software Server + SolarWinds Service Desk

Add new SolarWinds Service Desk incidents to Jira as new issues

If an incident is captured in SolarWinds Service Desk by your IT service desk but your dev team uses JIRA to manage issues, Zapier can link the two to make it easy to post new incidents to JIRA right from your SolarWinds Service Desk account. After this integration is set up, new SolarWinds Service Desk incidents created from that point forward will be saved as new issues in JIRA. You'll never have to copy and paste incidents between SolarWinds Service Desk and JIRA again.

If an incident is captured in SolarWinds Service Desk by your IT service desk but your dev team uses JIRA to manage issues, Zapier can link the two to make it easy to post new incidents to JIRA right from your SolarWinds Service Desk account. After this integration is set up, new SolarWinds Service Desk incidents created from that point forward will be saved as new issues in JIRA. You'll never have to copy and paste incidents between SolarWinds Service Desk and JIRA again.

  1. When this happens...
    SolarWinds Service DeskSolarWinds Service Desk
    New Incident

    Triggers when a new incident is created.

    TriggerScheduled
  2. automatically do this!
    Jira Software ServerJira Software Server
    Create Issue

    Create a new issue, select your own project and issue type.

    ActionWrite
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Supported triggers and actions

What does this mean?
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jira-software-server logo

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.
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  • Project Management

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About SolarWinds Service Desk

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.
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Related categories

  • Customer Support