Connect Jira Software Server and Smartsheet to unlock the power of automation

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Quickly connect Jira Software Server to Smartsheet with a Zapier template.

Our most popular template

Add new JIRA issues to Smartsheet as new rows
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Jira Software Server + Smartsheet
Log new JIRA issues as Smartsheet rows
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Jira Software Server + Smartsheet
Create JIRA issues from Smartsheet
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Smartsheet + Jira Software Server

Add new JIRA issues to Smartsheet as new rows

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Jira Software Server + Smartsheet

Log new JIRA issues as Smartsheet rows

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Jira Software Server + Smartsheet

Create JIRA issues from Smartsheet

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Smartsheet + Jira Software Server

How Zapier works

Zapier makes it easy to integrate Jira Software Server with Smartsheet - no code necessary. See how you can get setup in minutes.

Select a trigger from Jira Software Server

A trigger is an event that starts your Zap and runs the workflow. For example, with Jira Software Server, a trigger could be "New Issue."

A trigger is the event that kicks off your automated workflow.

Setup an action from Smartsheet

An action is what takes place after the automation is triggered. For example, with Smartsheet, the action could be "Create Workspace."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Jira Software Server to Smartsheet

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Jira Software Server to Smartsheet integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Frequently Asked Questions about Jira Software Server + Smartsheet integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Jira Software Server and Smartsheet

How does the integration between Jira Software Server and Smartsheet work?

The integration allows data to flow between Jira Software Server and Smartsheet using triggers and actions. For instance, when a new issue is created in Jira, it can automatically prompt the creation of a new row in Smartsheet. Similarly, updates to rows in Smartsheet can trigger updates to corresponding fields in Jira.

Can I customize which fields are synced between Jira and Smartsheet?

Yes, you can customize which fields are mapped and synced between the two platforms. When setting up the integration, select specific fields from both applications that you want to keep in sync, ensuring the information flows exactly as needed for your use case.

What are some common triggers available from Jira Software Server for use with Smartsheet?

Common triggers include the creation of a new issue, updating an existing issue, or changing a status within Jira Software Server. These triggers can initiate actions like adding a new row or updating an existing row in Smartsheet.

Are there rate limits on how often data is synced between Jira and Smartsheet?

Data syncing operates under certain rate limits to ensure optimal performance on both platforms. Typically, we enforce these limits based on the number of allowed syncs per hour or day, which you'll be informed about during setup.

Do I need any special permissions to set up integrations between Jira Software Server and Smartsheet?

Yes, you'll need administrative permissions on both platforms to set up integrations effectively. This ensures that you have access to all necessary settings and data mappings required for seamless integration.

How can I troubleshoot if my integration between Jira Software Server and Smartsheet isn't working as expected?

We recommend checking your field mappings first to ensure they're correctly configured. Additionally, make sure triggers are set properly in Jira and actions are aligned in Smartsheet. Reviewing any error logs or notifications can also provide insights into potential issues.

Is there a way to test the integration before fully implementing it?

Yes, most setups offer a test function where you can simulate data transfer using sample data without affecting live projects or sheets. This helps verify that your triggers and actions are configured correctly before going live.

Connect Jira Software Server and Smartsheet to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

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Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Project
  Required
Trigger
Scheduled
Try It
New Issue Type
Triggers when you add a new issue type.
Trigger
Scheduled
Try It
New Project
Triggers when a project is added.
Trigger
Scheduled
Try It
- Issue
  Required
- User
  Required
Action
Write
- Format_info
- Project
  Required
Action
Write

- Api_docs_info
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Keyword
  Required
Action
Search

- Choose a Sheet
  Required
Trigger
Scheduled
Try It
- Choose a Sheet
  Required
Trigger
Scheduled
Try It
- Choose a Sheet
  Required
- Row
  Required
- File
  Required
Action
Write
- Choose a Sheet
  Required
- Add Row to Top or Bottom
Action
Write
- Choose a Sheet
  Required
- Choose a Destination Sheet
  Required
- Choose Row
  Required
Action
Write
- Choose a Sheet
  Required
- Choose a Destination Sheet
  Required
- Choose Row
  Required
Action
Write
- Destination
  Required
- Template
  Required
- Copy Cells?
  Required
- Copy Attachments?
  Required
- Copy Discussions?
  Required
- Sheet Name
  Required
Action
Write
- Choose a Sheet
  Required
- Email Address(es)
  Required
- Choose Row
  Required
- Email Subject
- Message
- CC Me?
- Include Attachments ?
- Include Discussions ?
Action
Write
- Choose a Sheet
  Required
- Email Address(es)
  Required
- Access Level
  Required
- Notify via Email?
  Required
- Email Subject
- Message
- CC Me?
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

- Jql
  Required
Trigger
Scheduled
Try It
New Priority
Triggers when you add a new priority.
Trigger
Scheduled
Try It
- Project
  Required
Trigger
Scheduled
Try It
- Issue
  Required
- File
  Required
Action
Write
- Issue Key
  Required
Action
Write
- Issue Key
  Required
- Summary
  Required
Action
Search
- Choose a Sheet
  Required
Trigger
Scheduled
Try It
- Choose a Sheet
  Required
Trigger
Scheduled
Try It
- Workspace Name
  Required
Action
Write
- Choose a Sheet
  Required
- Row
  Required
- Title
  Required
- Comment
  Required
Action
Write
- Source Folder
  Required
- Destination Folder
  Required
- New Folder Name
  Required
Action
Write
- Workspace
  Required
- New Folder Name
  Required
- What to Include?
- Skip Remap
Action
Write
- Destination
  Required
- Choose a Sheet
  Required
- Copy Cells?
  Required
- Copy Attachments?
  Required
- Copy Discussions?
  Required
- Sheet Name
  Required
Action
Write
- Choose a Sheet
  Required
- Row
  Required
Action
Write
- Choose a Sheet
  Required
- Email Address(es)
  Required
- Format
  Required
- Email Subject
- Message
- CC Me?
- Paper Size
Action
Write
- Choose a Workspace
  Required
- Email Address(es)
  Required
- Access Level
  Required
- Notify via Email?
  Required
- Email Subject
- Message
- CC Me?
Action
Write
Find sheet Row
Find a row in a specified sheet using a query.
Action
Write

Learn how to automate Jira Software Server on the Zapier blog

Learn how to automate Smartsheet on the Zapier blog

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

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About Smartsheet

Smartsheet is a leading cloud-based platform for work execution, enabling teams and organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

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