Integrate Jira Software Server with Things to automate your work
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Frequently Asked Questions about Jira Software Server + Things integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Jira Software Server and Things
How do I initiate an automation between Jira Software Server and Things?
To start an automation between Jira Software Server and Things, you'll want to set up a trigger in Jira Software, such as a new issue creation or status change. This trigger will prompt a corresponding action in Things, like creating a new task or updating an existing one.
What triggers can be used from Jira Software Server for Things automation?
In our integration setup, you can use triggers like 'New Issue', 'Issue Updated', or 'New Comment'. These changes in Jira can automatically prompt actions within Things, such as generating new tasks or updating notes.
Can I create a task in Things when an issue is closed in Jira?
Yes, you can set up an action to create a new task in Things automatically when an issue is closed in Jira. This helps maintain your workflow continuity by ensuring that related tasks are tracked.
Are there customization options for the actions taken in Things based on different triggers from Jira?
Absolutely. Our integration allows you to customize each action performed in Things based on specific triggers from Jira. You might configure it to add detailed information about the issue directly into the notes of your task when certain criteria are met.
Is it possible to update properties of tasks in Things with status changes from Jira issues?
Yes, when an issue's status changes—like moving from 'In Progress' to 'Done'—you can automate updates to the corresponding task's properties within Things to reflect these changes.
Do I need any special permissions to integrate Jira Software Server with Things?
You will need administrative access both on your Jira Software Server account and your Things setup. This level of access ensures that triggers are accurately identified and permissions are sufficient for necessary actions.
How often do triggers and actions sync between Jira Software Server and Things?
Our system processes activities almost instantaneously. However, synchronization times might vary slightly depending on server loads and network conditions at any given time.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.