Integrate Kajabi with Stripe to automate your work
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Frequently Asked Questions about Kajabi + Stripe integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Kajabi and Stripe
How do I integrate Kajabi with Stripe?
To integrate Kajabi with Stripe, you will need to connect your Stripe account in the payment settings of Kajabi. Navigate to Settings > Payment Integrations and select 'Connect with Stripe.' After following the prompts to authenticate your accounts, Kajabi will be able to process payments through Stripe.
What actions can trigger transactions from Kajabi to Stripe?
When a customer purchases a product through your Kajabi site, this action triggers a transaction in Stripe. We ensure that all sales and payment information is securely passed from Kajabi to your connected Stripe account automatically.
Can I use multiple Stripe accounts for different products in Kajabi?
Currently, each Kajabi account can only be connected to one Stripe account. If you're managing multiple products and need different Stripe accounts, consider managing them across multiple Kajabi sites.
How do failed payments get handled in a Kajabi and Stripe integration?
If a payment fails within this integration setup, both parties will receive an email notification. Our system then attempts to retry the payment up to three times over the following week before marking it unsuccessful.
Is there support for subscription billing using Kajabi and Stripe integration?
Yes, subscription billing is fully supported! Once you set up recurring payments on products within Kajabi, these settings will sync with your connected Stripe account, allowing smooth recurring transactions.
Do I need any specific configurations on my Kajabi site for refund processing via Stripe?
No special configurations are needed on the Kajabi side—refund requests issued through your Kajabi dashboard are reflected in your connected Stripe account automatically. The integration ensures that any changes made on our platform mirror seamlessly on your financial endpoints.
How can customer disputes be managed when using a combined setup of Kajabi and Stripe?
In cases of disputes or chargebacks initiated by customers concerning transactions processed via our integrations, these cases should be managed directly within your Stripe dashboard where you'll have access to dispute resolution tools.
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