Freshdesk + Kayako + WooCommerce Integrations

How to connect Freshdesk + Kayako + WooCommerce

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Do even more with Freshdesk + Kayako + WooCommerce

With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Freshdesk, Kayako, and WooCommerce. And don’t forget that you can add more apps and actions to create complex workflows.

Supported triggers and actions

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- NameRequired
- Description
- Notes
- Domains
Action
Write
- NameRequired
- Description
Action
Write

- SubjectRequired
- EmailRequired
- Type
- DescriptionRequired
- Priority
- CC Emails
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

- Ticket IdRequired
Action
Search
New Organization
Triggers when a new organization is created.
Trigger
Instant
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New Reply
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Trigger
Instant
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Tag Added to Organization
Triggers when a tag is added to an organization in Kayako.
Trigger
Instant
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- ConversationRequired
- Private Note ContentsRequired
Action
Write
- OrganizationRequired
- TagsRequired
Action
Write
- RequesterRequired
- MailboxRequired
- Conversation SubjectRequired
- Message ContentsRequired
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
Action
Write
- EventRequired
- EmailRequired
- TitleRequired
- Body
- Properties
- Priority
- Url
- Icon URL
- Triggered At
Action
Write
- Organization
- Full NameRequired
- EmailRequired
- RoleRequired
- Teams
- Language
Action
Write
- OrganizationRequired
- Email Domains
- Organization Name
- Tags
Action
Write
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- RequesterRequired
- Conversation SubjectRequired
- Private Note ContentsRequired
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
Action
Search or write
- QueryRequired
- Organization
- Full NameRequired
- EmailRequired
- RoleRequired
- Teams
- Language
Action
Search or write
- Trigger RuleRequired
Trigger
Instant
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- Trigger RuleRequired
Trigger
Instant
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- Trigger RuleRequired
Trigger
Instant
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- Trigger RuleRequired
Trigger
Instant
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- Trigger RuleRequired
Trigger
Instant
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Create Coupon
Creates a new Coupon.
Action
Write
Create Customer
Creates a new Customer.
Action
Write
Create Order
Creates a new Order.
Action
Write
Update Order
Updates an existing Order.
Action
Write
Update Product Price
Manage the regular price or sale price of an existing Product or Variation by SKU or ID.
Action
Write
Update Product
Updates an existing Product or Variation.
Action
Write
Create Subscription Note
Creates a new Subscription Note.
Action
Write
Create User Membership
Creates a new User Membership.
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Find Customer
Finds a Customer by searching.
Action
Search
Find Order Note
Finds an Order Note by searching.
Action
Search
Find Product
Finds a Product or Variation by searching.
Action
Search
Find Subscription
Finds a Subscription by searching.
Action
Search
Find or Create Coupon
Finds a Coupon by searching.
Action
Search or write
Find or Create Order Note
Finds an Order Note by searching.
Action
Search or write
Find or Create Product
Finds a Product or Variation by searching.
Action
Search or write
Find or Create Subscription
Finds a Subscription by searching.
Action
Search or write

New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket NoRequired
- NotesRequired
- PrivateRequired
Action
Write
- Forum CategoryRequired
- NameRequired
- TypeRequired
- VisibilityRequired
- Description
Action
Write
- Forum CategoryRequired
- ForumRequired
- TitleRequired
- Topic DescriptionRequired
- Sticky
- Locked
Action
Write
- NameRequired
- EmailRequired
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- EmailRequired
Action
Search
New Conversation
Triggers whenever a new conversation is created.
Trigger
Instant
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New User
Triggers when a new user account is created.
Trigger
Instant
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Tag Added to Conversation
Triggers when a tag is added to a conversation.
Trigger
Instant
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Tag Added to User
Triggers when a tag is added to a user.
Trigger
Instant
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- Conversation IDRequired
- TagsRequired
Action
Write
- UserRequired
- TagsRequired
Action
Write
- RequesterRequired
- Conversation SubjectRequired
- Private Note ContentsRequired
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Tags
Action
Write
- Organization NameRequired
- Tags
- Email Domains
Action
Write
- Conversation IDRequired
- Requester
- Assigned Team
- Assignee
- Type
- Status
- Priority
- Conversation Form
- Subject
Action
Write
- UserRequired
- Tags
- Full Name
- Role
- Organization
- Teams
- Language
Action
Write
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- Organization NameRequired
- Tags
- Email Domains
Action
Search or write
- Trigger RuleRequired
Trigger
Instant
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- Trigger RuleRequired
Trigger
Instant
Try It
- Trigger RuleRequired
Trigger
Instant
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- Trigger RuleRequired
Trigger
Instant
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- Trigger RuleRequired
Trigger
Instant
Try It
- Trigger RuleRequired
Trigger
Instant
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Update Coupon
Updates an existing Coupon.
Action
Write
Update Customer
Updates an existing Customer.
Action
Write
Create Order Note
Creates a new Order Note.
Action
Write
Create Product
Creates a new Product or Variation.
Action
Write
Update Product Stock Quantity
Manage the stock quantity and stock status of an existing Product or Variation by SKU or ID.
Action
Write
Create Subscription
Creates a new Subscription.
Action
Write
Update Subscription
Updates an existing Subscription.
Action
Write
Update User Membership
Updates an existing User Membership.
Action
Write
Find Coupon
Finds a Coupon by searching.
Action
Search
Find Membership Plan
Finds a Membership Plan by searching.
Action
Search
Find Order
Finds an Order by searching.
Action
Search
Find Subscription Note
Finds a Subscription Note by searching.
Action
Search
Find User Membership
Finds a User Membership by searching.
Action
Search
Find or Create Customer
Finds a Customer by searching.
Action
Search or write
Find or Create Order
Finds an Order by searching.
Action
Search or write
Find or Create Subscription Note
Finds a Subscription Note by searching.
Action
Search or write
Find or Create User Membership
Finds a User Membership by searching.
Action
Search or write

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How Freshdesk + Kayako + WooCommerce Integrations Work

Step 1: Authenticate Freshdesk, Kayako, and WooCommerce.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Freshdesk + Kayako + WooCommerce

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

Customer Support

Similar apps

About Kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

Related categories

Customer Support

About WooCommerce

WooCommerce is the eCommerce platform for WordPress. This connection requires a paid extension.

Learn more Help

Freshdesk + Kayako + WooCommerce Integrations

How to connect Freshdesk + Kayako + WooCommerce

Do even more with Freshdesk + Kayako + WooCommerce

New Ticket

New Ticket Note

Update Contact

Create Company

Create Forum Category

Create Ticket

API Request (Beta)

Find Ticket by Id

New Organization

New Reply

Tag Added to Organization

Add a Private Note to a Conversation

Add Tags to Organization

Create Conversation via Email

Create Event

Create User

Update an Organization

Find an Agent

Find Organization

Find or Create a Conversation

Find or Create a User

Coupon

Membership Plan

Line Item in an Order

Product

Subscription Note

Create Coupon

Create Customer

Create Order

Update Order

Update Product Price

Update Product

Create Subscription Note

Create User Membership

API Request (Beta)

Find Customer

Find Order Note

Find Product

Find Subscription

Find or Create Coupon

Find or Create Order Note

Find or Create Product

Find or Create Subscription

New Contact

Update Ticket

Add Notes to a Ticket

Create Forum

Create Forum Topic

Create Contact

Find Contact

New Conversation

New User

Tag Added to Conversation

Tag Added to User

Add Tags to Conversation

Add Tags to User

Create Conversation With a Private Note

Create Organization

Update a Conversation

Update a User

Find a Conversation

Find a User

Find or Create Organization

Booking

Customer

Order

Order Note

Subscription

User Membership

Update Coupon

Update Customer

Create Order Note

Create Product

Update Product Stock Quantity

Create Subscription

Update Subscription

Update User Membership