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Frequently Asked Questions about Keap + Shopify integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Keap and Shopify
How do I integrate Keap with Shopify?
To connect Keap with Shopify, you need to use Zapier as a bridge. Once connected, you can set up triggers like a 'New Paid Order' in Shopify that will automatically create actions such as adding a new contact in Keap.
What triggers are available for syncing Shopify and Keap?
The integration allows triggers such as 'New Paid Order', 'Updated Order', and 'New Customer' from Shopify, which can prompt actions like creating or updating contacts and sending emails in Keap.
Can I update existing contacts in Keap when an order is placed on Shopify?
Yes, by setting up the appropriate action in Zapier, you can have an order placed on Shopify trigger an update to the corresponding contact's information in your Keap database.
Is it possible to automate email marketing with this integration?
Absolutely. When a specified trigger occurs on Shopify, such as a new order or customer, actions can be automated in Keap. For instance, welcome emails or sales funnels can be initiated without manual input.
Are there any specific prerequisites required for the integration?
Before integrating, ensure that you have active accounts with both Keap and Shopify and that you have access to Zapier. It's necessary to verify permissions for connecting third-party applications.
How often does the data sync between Keap and Shopify?
Data syncing frequency depends on your Zapier plan. Typically, updates happen every 15 minutes for free plans and faster intervals for paid plans. Each time the trigger event occurs in Shopify, it will queue the corresponding action in Keap.
What should I do if my integration stops working?
If your integration fails, check that both apps are properly connected in Zapier and that your API keys are valid. Also, review your Zap history for any error notifications indicating what might be wrong.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.