KiSSFLOW + Zendesk

Create Zendesk tickets for changed KiSSFLOW workflow steps

If you need to respond to a change in your KiSSFLOW process with some customer support, we've got an excellent automated option for you. Just set up this KiSSFLOW Zendesk integration and it will then create a new ticket on Zendesk with all the information from every change in your indicated process workflow step on KiSSFLOW, keeping everything moving across both services.

If you need to respond to a change in your KiSSFLOW process with some customer support, we've got an excellent automated option for you. Just set up this KiSSFLOW Zendesk integration and it will then create a new ticket on Zendesk with all the information from every change in your indicated process workflow step on KiSSFLOW, keeping everything moving across both services.

  1. When this happens...
    KiSSFLOWKiSSFLOW
    Change of Workflow Step

    Triggers when a request in a particular workflow process moves from one step to another step. The action performed to initiate this move like Approve or Reject will be provided as an additional input to the trigger.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Process NameRequired

    Trigger
    Instant
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    • Process NameRequired

    • Initiator Email IdRequired

    Action
    Write
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
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    • Organization

    Trigger
    Scheduled
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    • Process NameRequired

    • Request IdRequired

    • Approver Email IdRequired

    Action
    Write
    • Process NameRequired

    • Initiator Email IdRequired

    Action
    Write
    • ViewRequired

    Trigger
    Scheduled
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    • Tags

    Trigger
    Instant
    Try It
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About KiSSFLOW

KiSSFLOW is a Business Process Workflow Automation Software. KiSSFLOW empowers normal users to build workflow automation on their own on a self-service basis without requiring sophisticated technical knowledge. KiSSFLOW is used by department heads of finance, operations and human resources to streamline their functions.

Related categories

  • Product Management
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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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