Create Zendesk tickets for changed KiSSFLOW workflow steps
If you need to respond to a change in your KiSSFLOW process with some customer support, we've got an excellent automated option for you. Just set up this KiSSFLOW Zendesk integration and it will then create a new ticket on Zendesk with all the information from every change in your indicated process workflow step on KiSSFLOW, keeping everything moving across both services.
If you need to respond to a change in your KiSSFLOW process with some customer support, we've got an excellent automated option for you. Just set up this KiSSFLOW Zendesk integration and it will then create a new ticket on Zendesk with all the information from every change in your indicated process workflow step on KiSSFLOW, keeping everything moving across both services.
- When this happens...Change of Workflow Step
Triggers when a request in a particular workflow process moves from one step to another step. The action performed to initiate this move like Approve or Reject will be provided as an additional input to the trigger.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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