Kustomer + Simplesat

Add notes to conversations in Kustomer when new feedback is received in Simplesat

Activate this Zap to automatically add notes to an existing Kustomer conversation when new feedback is received under that conversation id in Simplesat. This way you can have visibility into your survey responses without needing to leave Kustomer.

Activate this Zap to automatically add notes to an existing Kustomer conversation when new feedback is received under that conversation id in Simplesat. This way you can have visibility into your survey responses without needing to leave Kustomer.

  1. When this happens...
    SimplesatSimplesat
    New Feedback

    Triggers when new feedback is received.

    TriggerInstant
  2. automatically do this!
    KustomerKustomer
    Create Notes

    Creates a Note

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Simplesat triggers, actions, and search

    New Feedback

    Triggers when new feedback is received.

    Trigger
    Instant
    Try It
    • Survey API endpointRequired

    • Customer name

    • Customer emailRequired

    • Customer company

    • Team member ID

    • Team member name

    • Team member email

    • Ticket ID

    • Ticket subject

    Action
    Write
    • IdRequired

    Action
    Search
    • IdRequired

    Action
    Search
    • external_id

    • Name

    • EmailRequired

    • Company

    • Custom attributes

    • Tags

    Action
    Write
    • external_id

    • Name

    • EmailRequired

    • Custom attributes

    Action
    Write
    • IdRequired

    Action
    Search
  • Kustomer triggers, actions, and search

    Conversation Created

    Triggers when a new conversation is created.

    Trigger
    Instant
    Try It
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kustomer logo

About Kustomer

Kustomer is a powerful omnichannel customer service solution.
Learn more

Related categories

  • Customer Support
simplesat logo
simplesat logo

About Simplesat

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
Learn more

Related categories

  • Forms & Surveys

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier