Connect LiveChat and Google Sheets to unlock the power of automation

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How Zapier works

Zapier makes it easy to integrate LiveChat with Google Sheets - no code necessary. See how you can get setup in minutes.

Select a trigger from LiveChat

A trigger is an event that starts your Zap and runs the workflow. For example, with LiveChat, a trigger could be "Chat Changed."
A trigger is the event that kicks off your automated workflow.

Setup an action from Google Sheets

An action is what takes place after the automation is triggered. For example, with Google Sheets, the action could be "Create Spreadsheet Column."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected LiveChat to Google Sheets

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.
Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your LiveChat to Google Sheets integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about LiveChat + Google Sheets integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with LiveChat and Google Sheets

How do I start integrating LiveChat with Google Sheets?

To start integrating LiveChat with Google Sheets, first connect both accounts through our platform. Choose LiveChat as your trigger app and Google Sheets as your action app. Follow the prompts to set specific actions, like adding chat data to a spreadsheet.

What kind of data can be sent from LiveChat to Google Sheets?

You can send various data from LiveChat to Google Sheets, including chat transcripts, visitor details, and timestamps. Set triggers in LiveChat to automatically update a row in your spreadsheet each time this data is collected.

Is it possible to create a new row in Google Sheets for each new chat on LiveChat?

Yes, it's possible by setting the 'New Chat' trigger in LiveChat that will prompt an action in Google Sheets to add a new row for each chat session.

Can I update existing rows in my Google Sheet based on LiveChat interactions?

Absolutely! Use a matching identifier between your Google Sheets and LiveChat data, such as an email address or visitor ID. Set up the integration so that whenever an interaction occurs, it updates the respective row.

Are there any limits on the number of chats I can log into my Google Sheet?

While our system can handle large volumes of data, remember that Google Sheets has its own limit—5 million cells per spreadsheet. Consider segmenting your data if you approach this limit.

How often does the integration between LiveChat and Google Sheets sync data?

Our system allows you to configure the frequency of updates according to your needs. You can choose real-time syncing or set intervals depending on the volume of data and urgency needed.

Do I need coding skills to integrate LiveChat with Google Sheets using your platform?

Not at all! Our integration process is designed for anyone without coding skills. Follow straightforward step-by-step instructions on our dashboard to connect and automate workflows seamlessly.

Connect LiveChat and Google Sheets to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • LiveChat triggers, actions, and search
    Finished Chat

    Triggers when the chat is ended.

    Trigger
    Instant
    Try It
  • LiveChat triggers, actions, and search
    New Ticket

    Triggers when the ticket is created.

    Trigger
    Instant
    Try It
    • Drive
    • Spreadsheet
      Required
    • Worksheet
      Required
    Trigger
    Scheduled
    Try It
    • Drive
    Trigger
    Scheduled
    Try It

Learn how to automate Google Sheets on the Zapier blog

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About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn more
Related categories
  • Customer Support
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About Google Sheets
Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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  • Google
  • Spreadsheets
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