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Frequently Asked Questions about LiveChat + Google Sheets integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with LiveChat and Google Sheets
How do I start integrating LiveChat with Google Sheets?
To start integrating LiveChat with Google Sheets, first connect both accounts through our platform. Choose LiveChat as your trigger app and Google Sheets as your action app. Follow the prompts to set specific actions, like adding chat data to a spreadsheet.
What kind of data can be sent from LiveChat to Google Sheets?
You can send various data from LiveChat to Google Sheets, including chat transcripts, visitor details, and timestamps. Set triggers in LiveChat to automatically update a row in your spreadsheet each time this data is collected.
Is it possible to create a new row in Google Sheets for each new chat on LiveChat?
Yes, it's possible by setting the 'New Chat' trigger in LiveChat that will prompt an action in Google Sheets to add a new row for each chat session.
Can I update existing rows in my Google Sheet based on LiveChat interactions?
Absolutely! Use a matching identifier between your Google Sheets and LiveChat data, such as an email address or visitor ID. Set up the integration so that whenever an interaction occurs, it updates the respective row.
Are there any limits on the number of chats I can log into my Google Sheet?
While our system can handle large volumes of data, remember that Google Sheets has its own limit—5 million cells per spreadsheet. Consider segmenting your data if you approach this limit.
How often does the integration between LiveChat and Google Sheets sync data?
Our system allows you to configure the frequency of updates according to your needs. You can choose real-time syncing or set intervals depending on the volume of data and urgency needed.
Do I need coding skills to integrate LiveChat with Google Sheets using your platform?
Not at all! Our integration process is designed for anyone without coding skills. Follow straightforward step-by-step instructions on our dashboard to connect and automate workflows seamlessly.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.