LiveChat + ReadyCloud Suite

Create ReadyCloud Suite contacts notes for new LiveChat finished chats

Make the most of chat. See your interactions summarized in ReadyCloud Suite and assigned to an existing contact or customer. Then, create a follow-up Event or Action Alert to keep your new leads engaged and the communication flowing.

When this happens...
Finished Chat
Triggers when the chat is ended.
TriggerInstant
automatically do this...
Find Contact
Finds Contact by searching.
ActionSearch
then do this!
Create Contact Note
Creates a new Contact Note.
ActionWrite

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Supported triggers and actions

What does this mean?

Chat Changed
Triggers when the tag list for a particular chat was changed.
Trigger
Instant
Try It
New Chat
Triggers when the chat is started.
Trigger
Instant
Try It
New Visitor in Queue
Triggers when a visitor enters queue.
Trigger
Instant
Try It
- TeamRequired
- ContactRequired
Trigger
Scheduled
Try It
- TeamRequired
Trigger
Instant
Try It

- TeamRequired
- ContactRequired
- Author name
- Author email
- ContentRequired
- Title
Action
Write
- Default currency
- Default length unit
- Default weight unit
- TeamRequired
- Unique ID
- Order number
- Primary IDRequired
- Order time
- Message
- Customer number
- PO number
- Terms
- Source name
- Source account
- Source identifier
- Tags
- Shipping: ship agent
- Shipping: ship type
- Shipping: ship via
- Shipping: ship cost
- Shipping: status
- Shipping: shipped time
- Shipping: to ship time
- Shipping: warehouse
- Ship from address: first name
- Ship from address: last name
- Ship from address: email
- Ship from address: phone
- Ship from address: company
- Ship from address: address line 1
- Ship from address: address line 2
- Ship from address: city
- Ship from address: post code
- Ship from address: region
- Ship from address: country
- Ship from address: is residential?
- Ship from address: is validated?
- Ship to address: first name
- Ship to address: last name
- Ship to address: email
- Ship to address: phone
- Ship to address: company
- Ship to address: address line 1
- Ship to address: address line 2
- Ship to address: city
- Ship to address: post code
- Ship to address: region
- Ship to address: country
- Ship to address: is residential?
- Ship to address: is validated?
- Billing: status
- Billing: subtotal
- Billing: shipping cost
- Billing: tax
- Billing: total
- Bill to address: first name
- Bill to address: last name
- Bill to address: email
- Bill to address: phone
- Bill to address: company
- Bill to address: address line 1
- Bill to address: address line 2
- Bill to address: city
- Bill to address: post code
- Bill to address: region
- Bill to address: country
- Bill to address: is residential?
- Bill to address: is validated?
- Box: description
- Box: box width
- Box: height
- Box: length
- Box: box weight
- Box: package type
- Box: delivery time
- Box: shipper release
- Box: saturday delivery
- Box: tracking number
- Confirmation type
- Box: ship cost
- Box: declared value
- Box: COD
- Box: COD value
- Box: insurance type
- Box: insured value
- Kind
- QuantityRequired
- Description
- Unit price
- Unit weight
- Pick location
- Link
- Image link
- Part number / SKURequired
- Code
- Commodity code
- EAN code
- ISBN code
- Export type code
- Origin country code
- Preference criteria code
- Producer info code
- Schedule B commodity code
- Joint production
- Net cost begin time
- Net cost code
- Net cost end time
- UPS
- Name
- Value
Action
Write

- TeamRequired
- PhraseRequired
Action
Search
- TeamRequired
- PhraseRequired
- Default currency
- Default length unit
- Default weight unit
- Unique ID
- Order number
- Primary IDRequired
- Order time
- Message
- Customer number
- PO number
- Terms
- Source name
- Source account
- Source identifier
- Tags
- Shipping: ship agent
- Shipping: ship type
- Shipping: ship via
- Shipping: ship cost
- Shipping: status
- Shipping: shipped time
- Shipping: to ship time
- Shipping: warehouse
- Ship from address: first name
- Ship from address: last name
- Ship from address: email
- Ship from address: phone
- Ship from address: company
- Ship from address: address line 1
- Ship from address: address line 2
- Ship from address: city
- Ship from address: post code
- Ship from address: region
- Ship from address: country
- Ship from address: is residential?
- Ship from address: is validated?
- Ship to address: first name
- Ship to address: last name
- Ship to address: email
- Ship to address: phone
- Ship to address: company
- Ship to address: address line 1
- Ship to address: address line 2
- Ship to address: city
- Ship to address: post code
- Ship to address: region
- Ship to address: country
- Ship to address: is residential?
- Ship to address: is validated?
- Billing: status
- Billing: subtotal
- Billing: shipping cost
- Billing: tax
- Billing: total
- Bill to address: first name
- Bill to address: last name
- Bill to address: email
- Bill to address: phone
- Bill to address: company
- Bill to address: address line 1
- Bill to address: address line 2
- Bill to address: city
- Bill to address: post code
- Bill to address: region
- Bill to address: country
- Bill to address: is residential?
- Bill to address: is validated?
- Box: description
- Box: box width
- Box: height
- Box: length
- Box: box weight
- Box: package type
- Box: delivery time
- Box: shipper release
- Box: saturday delivery
- Box: tracking number
- Confirmation type
- Box: ship cost
- Box: declared value
- Box: COD
- Box: COD value
- Box: insurance type
- Box: insured value
- Kind
- QuantityRequired
- Description
- Unit price
- Unit weight
- Pick location
- Link
- Image link
- Part number / SKURequired
- Code
- Commodity code
- EAN code
- ISBN code
- Export type code
- Origin country code
- Preference criteria code
- Producer info code
- Schedule B commodity code
- Joint production
- Net cost begin time
- Net cost code
- Net cost end time
- UPS
- Name
- Value
Action
Search or write

Finished Chat
Triggers when the chat is ended.
Trigger
Instant
Try It
New Ticket
Triggers when the ticket is created.
Trigger
Instant
Try It
- TeamRequired
Trigger
Instant
Try It
- TeamRequired
- MemberRequired
Trigger
Scheduled
Try It
- TeamRequired
- First nameRequired
- Last name
- Occupation
- Website
- Description
- Is company
- Address typeRequired
- Address company name
- Address first name
- Address last name
- Address line 1
- Address line 2
- Address city
- Address region
- Address post code
- Address country
- Address phone
- Address email
- Address residential
- Source name
- Source account
Action
Write
- TeamRequired
- MemberRequired
- TitleRequired
- Description
- Location
- Start time
- End time
- Alert time
- All day event
- First nameRequired
- Last name
- Occupation
- Website
- Description
- Is company
- Address typeRequired
- Address company name
- Address first name
- Address last name
- Address line 1
- Address line 2
- Address city
- Address region
- Address post code
- Address country
- Address phone
- Address email
- Address residential
- Source name
- Source account
Action
Write
- TeamRequired
- PhraseRequired
Action
Search
- TeamRequired
- PhraseRequired
- First nameRequired
- Last name
- Occupation
- Website
- Description
- Is company
- Address typeRequired
- Address company name
- Address first name
- Address last name
- Address line 1
- Address line 2
- Address city
- Address region
- Address post code
- Address country
- Address phone
- Address email
- Address residential
- Source name
- Source account
Action
Search or write

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

Learn more

Related categories

Customer Support

About ReadyCloud Suite

ReadyCloud is the shipping, returns and CRM suite built for eCommerce.

Related categories

eCommerce

LiveChat + ReadyCloud Suite

Create ReadyCloud Suite contacts notes for new LiveChat finished chats

Supported triggers and actions

Chat Changed

New Chat

New Visitor in Queue

New Contact Note

New Order

Create Contact Note

Create Order

Find Order

Find or Create Order

Finished Chat

New Ticket

New Contact

New Member Event

Create Contact

Create Member Event

Find Contact

Find or Create Contact

About LiveChat

Related categories

About ReadyCloud Suite

Related categories