LiveChat + Slack

Send new LiveChat chats as private Slack messages

When a new chat begins in the LiveChat platform, ensure you never miss a beat with this automation workflow. It immediately sends a message to a private channel in your Slack app, keeping your team updated without constant manual checks. Enjoy less interruption and more efficiency in your customer service communication tasks.

When a new chat begins in the LiveChat platform, ensure you never miss a beat with this automation workflow. It immediately sends a message to a private channel in your Slack app, keeping your team updated without constant manual checks. Enjoy less interruption and more efficiency in your customer service communication tasks.

  1. When this happens...
    LiveChatLiveChat
    New Chat

    Triggers when the chat is started.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Private Channel Message

    Triggers when a new message is posted to a specific #private-channel or multi-dm.

    ActionWrite
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Supported triggers and actions

What does this mean?
livechat logo
livechat logo

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn moreHelp

Related categories

  • Customer Support
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn moreHelp

Related categories

  • Team Chat

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