LiveChat + Startquestion + Delay by Zapier
Send Startquestion surveys after new finished Livechat chats
This template makes it easy to ask your users how they would rate a recent conversation with your support team. Was your agent helpful? Was the problem solved? How was the empathy of your agent? This Zapier template will send a satisfaction, NPS, or your custom survey via Startquestion to a user 10 minutes after the Livechat chat has finished.
This template makes it easy to ask your users how they would rate a recent conversation with your support team. Was your agent helpful? Was the problem solved? How was the empathy of your agent? This Zapier template will send a satisfaction, NPS, or your custom survey via Startquestion to a user 10 minutes after the Livechat chat has finished.
- When this happens...Finished Chat
Triggers when the chat is ended.
- automatically do this...Delay For
Waits for a set amount of time before completing your Actions.
- then do this!Send Survey via Email
Sends e-mail with survey invitation to user.
- Free forever for core features
- 14 day trial for premium features & apps
