LiveChat + Wello Solutions
Update contacts, companies, and tasks in Wello Solutions with new Livechat tickets
As soon as a new ticket is received in your LiveChat account, this integration automatically sends them directly to Wello Solutions. Easily generate a contact, company, and task entry if they don't already exist in Odyssee.
As soon as a new ticket is received in your LiveChat account, this integration automatically sends them directly to Wello Solutions. Easily generate a contact, company, and task entry if they don't already exist in Odyssee.
- When this happens...New Ticket
Triggers when the ticket is created.
- automatically do this...Create or Update Company
Allows you to Create or update an existing company (account) on your domain.
- then do this...Create or Update Contact
Create or update contact and link it to the company/account.
- then do this!Create or Update Task
Create or update a task within Odyssee Field Service. The task can be created for any company/account linked with a contact.
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About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
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About Wello Solutions
Wello Solutions is a work order management software that helps service companies around the world achieve field service excellence.