LiveChat + Zoho CRM
Create or update Zoho CRM module entries from new LiveChat tickets
Streamline your customer service with this automation. Upon receiving a new ticket in LiveChat, a corresponding entry is created or updated in Zoho CRM. This ensures better management of customer tickets, faster response times, and strengthened customer relations, all while removing the need to manually update entries.
Streamline your customer service with this automation. Upon receiving a new ticket in LiveChat, a corresponding entry is created or updated in Zoho CRM. This ensures better management of customer tickets, faster response times, and strengthened customer relations, all while removing the need to manually update entries.
- When this happens...New Ticket
Triggers when the ticket is created.
- automatically do this!Create/Update Module Entry
Create or update module entries
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Chat Changed
Triggers when the tag list for a particular chat was changed.
Try ItNew Chat
Triggers when the chat is started.
Try ItNew Visitor in Queue
Triggers when a visitor enters queue.
Try ItNew Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try It
