Mailchimp + Wootric by InMoment
Add detractor responses from Wootric by InMoment to tag subscribers in Mailchimp
Improve your customer relations with this workflow. When a detractor response is recorded in Wootric by InMoment, it activates a process which adds the respondent as a tagged subscriber in your Mailchimp account. This quick automated response ensures immediate follow-ups for customer issues, contributing to better customer satisfaction and retention.
Improve your customer relations with this workflow. When a detractor response is recorded in Wootric by InMoment, it activates a process which adds the respondent as a tagged subscriber in your Mailchimp account. This quick automated response ensures immediate follow-ups for customer issues, contributing to better customer satisfaction and retention.
- When this happens...Detractor Response
Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).
- automatically do this!Add Subscriber to Tag
Triggers when a subscriber is added to a segment or tag within an audience.
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Detractor Response
Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).
Try ItNew Response
Triggers when a new survey response is submitted.
Try ItAudience
Status
Try ItAudience
LinkRequired
Track all links clicks
Try It
Promoter Response
Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).
Try ItEmailRequired
Properties
Last surveyed
External created at
Audience
Trigger each time a subscriber opens an email
Try ItNew Audience
Triggers when a new audience is added to your MailChimp accounts.
Try It
