Mailchimp + Zendesk

Add new Zendesk tickets to Mailchimp as tagged subscribers

Effortlessly manage your customer support and email marketing efforts in one seamless workflow with this Zendesk and Mailchimp automation. When a new ticket is created in Zendesk, the customer will be added as a subscriber to a specific tag in your Mailchimp account. Keep your audience engaged and informed while providing top-notch support, all without any manual effort.

Effortlessly manage your customer support and email marketing efforts in one seamless workflow with this Zendesk and Mailchimp automation. When a new ticket is created in Zendesk, the customer will be added as a subscriber to a specific tag in your Mailchimp account. Keep your audience engaged and informed while providing top-notch support, all without any manual effort.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    MailchimpMailchimp
    Add Subscriber to Tag

    Triggers when a subscriber is added to a segment or tag within an audience.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
mailchimp logo
mailchimp logo

About Mailchimp

Share your ideas with Mailchimp email newsletters—then use its landing page and form builders to grow your lists and take marketing further with drip and transactional emails.
Learn moreHelp

Related categories

  • Email Newsletters

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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