MailerSend + Zendesk

Create Zendesk tickets when new emails hard bounce in MailerSend

If you’ve sent your customer an important transactional email that has hard bounced then you’ll want to ensure you’re quick off the mark in taking action to fix the problem. This integration will automatically create new Zendesk tickets when any of your MailerSend emails result in a hard bounce.

When this happens...
Email Is Hard Bounced
Triggers when an email is hard bounced.
TriggerInstant
automatically do this!
Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

Start free with email

Start free with Google

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

Supported triggers and actions

What does this mean?

- DomainRequired
Trigger
Instant
Try It
- DomainRequired
Trigger
Instant
Try It
- Domain IDRequired
Trigger
Instant
Try It
- DomainRequired
Trigger
Instant
Try It
- SMS number IDRequired
Trigger
Instant
Try It

- SMS number IDRequired
Trigger
Instant
Try It
- From email address
- Sender Name
- To email addressRequired
- CC email address
- BCC email address
- Email Subject
- Template IDRequired
- Personalization variables
- Attachment
- Set Attachment as Inline
- Attachment ID
Action
Write

New Group
Triggers when a new group is created.
Trigger
Scheduled
Try It
- Organization
Trigger
Scheduled
Try It
New Organization
Triggers when a new organization is created.
Trigger
Scheduled
Try It
- Organization
Trigger
Scheduled
Try It
New View
Triggers when a new view is created.
Trigger
Scheduled
Try It
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write

- Domain IDRequired
Trigger
Instant
Try It
- DomainRequired
Trigger
Instant
Try It
- Domain IDRequired
Trigger
Instant
Try It
- DomainRequired
Trigger
Instant
Try It
- SMS number IDRequired
Trigger
Instant
Try It
- From email addressRequired
- Sender Name
- To email addressRequired
- CC email address
- BCC email address
- Email SubjectRequired
- Email Body (HTML)
- Plain-text versionRequired
- Attachment
- Set Attachment as Inline
- Attachment ID
Action
Write
- From SMS numberRequired
- Recipient phone numberRequired
- Text MessageRequired
- Personalization variables
Action
Write
- ViewRequired
Trigger
Scheduled
Try It
- Tags
Trigger
Instant
Try It
- Ticket (Required for non-admins)
Trigger
Scheduled
Try It
New User
Triggers when a new user is created.
Trigger
Scheduled
Try It
- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- Info
- Type
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Search or write
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write

About MailerSend

MailerSend is a powerful transactional email system built for developers but designed so non-tech teams can contribute without coding.

Learn more

Related categories

Transactional Email

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn more

Related categories

Customer Support

MailerSend + Zendesk

Create Zendesk tickets when new emails hard bounce in MailerSend

Email Is Clicked Through

Email Is Hard Bounced

Email Is Sent

Email Is Reported as Spam

SMS Is Delivered

SMS Is Sent

Send a Template-Based Email

New Group

New Ticket

New Organization

Updated Ticket

New View

Create Organization

Create Ticket

Add Comment to Ticket

Update Organization

Update User

API Request (Beta)

Find Ticket(s)

Find Latest Comment

Find a User

Find or Create Organization

Email Is Delivered

Email Is Opened

Email Is Soft Bounced

Recipient Has Unsubscribed

SMS Delivery Failed

Send an Email

Send an SMS

New Ticket in View

Tag Added to User

New Action on Ticket

New User

Delete User

Remove Tag(s) from Ticket

Attach File to Ticket

Add Tag(s) to Ticket

Update Ticket

Create User

Find an Agent

Find a Group

Find an Organization

Find or Create Ticket

Find or Create User

About MailerSend

Related categories

About Zendesk

Related categories

Similar apps

Help Scout

Freshdesk

HappyFox