Skip to content
Log inSign up

Integrate ManageEngine ServiceDesk Plus Cloud with Jira Software Cloud to automate your work

Google Logo Start with Google for free
Jira Software CloudJira Software Cloud
2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate ManageEngine ServiceDesk Plus Cloud with Jira Software Cloud - no code necessary. See how you can get setup in minutes.

Select a trigger from ManageEngine ServiceDesk Plus Cloud

A trigger is an event that starts your Zap and runs the workflow. For example, with ManageEngine ServiceDesk Plus Cloud, a trigger could be "New Asset."
A trigger is the event that kicks off your automated workflow.

Setup an action from Jira Software Cloud

An action is what takes place after the automation is triggered. For example, with Jira Software Cloud, the action could be "Add Attachment to Issue."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected ManageEngine ServiceDesk Plus Cloud to Jira Software Cloud

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.
Triggers and actions are the main components of every automated workflow.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Best Est. ROI - Winter 2024
G2 Badge - Best Results - Winter 2024
G2 Badge - Most Implementable - Winter 2024
G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your ManageEngine ServiceDesk Plus Cloud to Jira Software Cloud integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Connect ManageEngine ServiceDesk Plus Cloud and Jira Software Cloud to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect ManageEngine ServiceDesk Plus Cloud and Jira Software Cloud to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
Start here
arrow pointing down
Start here
arrow pointing down
Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Service Desk Instance
      Required
    • Name
    • Product
    • State
    • Vendor
    • Site
    • Purchase Cost
    • Asset Tag
    • Location
    Trigger
    Scheduled
    Try It
    • Service Desk Instance
      Required
    • Subject
    • Requester
    • Status
    • Technician (email address)
    • Site
    • Group
    • Priority
    • Urgency
    • Impact
    • Mode
    • Category
    • Sub Category
    • Item
    • Asset
    Trigger
    Scheduled
    Try It
    • Title
    • Description
      Required
    • Priority
    • Announcement Type
    • Services Involved
    • Email Users
    • Show to Requester
    Action
    Write
  • ManageEngine ServiceDesk Plus Cloud triggers, actions, and search
    Create Request

    Creates a new request.

    Action
    Write
    • Service Desk Instance
      Required
    • Title
    • Requester
    • Site
    • Group
    • Change Owner (email address)
    • Change Type
    • Priority
    • Urgency
    • Impact
    • Change Risk
    • Reasons of Change
    • Category
    • Sub Category
    • Item
    • Asset
    Trigger
    Scheduled
    Try It
    • Service Desk Instance
      Required
    • Trigger Module
      Required
    • Execute On
      Required
    • Trigger Conditions
    Trigger
    Instant
    Try It
  • ManageEngine ServiceDesk Plus Cloud triggers, actions, and search
    Create Change

    Creates a new change.

    Action
    Write
  • ManageEngine ServiceDesk Plus Cloud triggers, actions, and search
    Invoke API Call

    Make API calls in ServiceDesk Plus Cloud to perform an action

    Action
    Write

Learn how to automate ManageEngine ServiceDesk Plus Cloud on the Zapier blog

Learn how to automate Jira Software Cloud on the Zapier blog

manageengine-servicedesk-cloud logo
manageengine-servicedesk-cloud logo
About ManageEngine ServiceDesk Plus Cloud
ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
Learn more
Related categories
  • Productivity
jira-software-cloud logo
jira-software-cloud logo
About Jira Software Cloud
Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn moreHelp
Related categories
  • Project Management

Connect ManageEngine ServiceDesk Plus Cloud to Jira Software Cloud on the world's largest no-code automation platform

Google Logo Sign up with Google