Connect ManageEngine ServiceDesk Plus Cloud and Paths by Zapier to unlock the power of automation
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How Zapier works
Zapier makes it easy to integrate ManageEngine ServiceDesk Plus Cloud with Paths by Zapier - no code necessary. See how you can get setup in minutes.
Select a trigger from ManageEngine ServiceDesk Plus Cloud
A trigger is an event that starts your Zap and runs the workflow. For example, with ManageEngine ServiceDesk Plus Cloud, a trigger could be "New Asset."
Setup an action from Paths by Zapier
An action is what takes place after the automation is triggered. For example, with Paths by Zapier, the action could be "Conditionally run...."
That’s it! You just connected ManageEngine ServiceDesk Plus Cloud to Paths by Zapier
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Customers have created over 25 million Zaps on the platform
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The average user takes less than 6 minutes to set up a Zap
Connect ManageEngine ServiceDesk Plus Cloud and Paths by Zapier to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
Create more impactful campaigns with automation
Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
Resolve incidents faster with automation
Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Service Desk InstanceRequired
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
Try It- Service Desk InstanceRequired
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
Try It- Title
- DescriptionRequired
- Priority
- Announcement Type
- Services Involved
- Email Users
- Show to Requester
- Create Request
Creates a new request.
- Service Desk InstanceRequired
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
Try It- Service Desk InstanceRequired
- Trigger ModuleRequired
- Execute OnRequired
- Trigger Conditions
Try It- Create Change
Creates a new change.
- Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
Learn how to automate Paths by Zapier on the Zapier blog
Related categories
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