ManageEngine ServiceDesk Plus Cloud + ServiceNow
Update ServiceNow records from new ServiceDesk Plus Cloud changes
Update records in ServiceNow every time a new change is initiated in ServiceDesk Plus Cloud.
Update records in ServiceNow every time a new change is initiated in ServiceDesk Plus Cloud.
- When this happens...New Change
Triggers when a new change is created.
- automatically do this!Update Record
Updates an existing record in a table.
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Service Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Try ItTitleRequired
DescriptionRequired
Priority
Announcement Type
Services Involved
Email Users
Public View
Create Request
Creates a new request.
Service Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try ItCreate Change
Creates a new change.
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action