ManageEngine ServiceDesk Plus Cloud + Slack

Raise requests in ServiceDesk Plus Cloud from new private channel messages in Slack

Are you using Slack private channels to get user requests and are you raising ServiceDesk Plus Cloud requests manually? This Integration will streamline your IT admin processes, automatically creating a new request in response to each new Slack notification in a private channel.

Are you using Slack private channels to get user requests and are you raising ServiceDesk Plus Cloud requests manually? This Integration will streamline your IT admin processes, automatically creating a new request in response to each new Slack notification in a private channel.

  1. When this happens...
    SlackSlack
    New Message Posted to Private Channel

    Triggers when a new message is posted to a specific #private-channel or multi-dm.

    TriggerInstant
  2. automatically do this!
    ManageEngine ServiceDesk Plus CloudManageEngine ServiceDesk Plus Cloud
    Create Request

    Creates a new request.

    ActionWrite
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Supported triggers and actions

manageengine-servicedesk-cloud logo
manageengine-servicedesk-cloud logo

About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
Learn more

Related categories

  • Productivity
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

Related categories

  • Team Chat

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