ManageEngine ServiceDesk Plus Cloud + Slack
Raise requests in ServiceDesk Plus Cloud from new private channel messages in Slack
Are you using Slack private channels to get user requests and are you raising ServiceDesk Plus Cloud requests manually? This Integration will streamline your IT admin processes, automatically creating a new request in response to each new Slack notification in a private channel.
Are you using Slack private channels to get user requests and are you raising ServiceDesk Plus Cloud requests manually? This Integration will streamline your IT admin processes, automatically creating a new request in response to each new Slack notification in a private channel.
- When this happens...New Message Posted to Private Channel
Triggers when a new message is posted to a specific #private-channel or multi-dm.
- automatically do this!Create Request
Creates a new request.
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About ManageEngine ServiceDesk Plus Cloud
ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
