Integrate ManageEngine ServiceDesk Plus Cloud with Webhooks by Zapier to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate ManageEngine ServiceDesk Plus Cloud with Webhooks by Zapier - no code necessary. See how you can get setup in minutes.

Select a trigger from ManageEngine ServiceDesk Plus Cloud

A trigger is an event that starts your Zap and runs the workflow. For example, with ManageEngine ServiceDesk Plus Cloud, a trigger could be "New Asset."

A trigger is the event that kicks off your automated workflow.

Setup an action from Webhooks by Zapier

An action is what takes place after the automation is triggered. For example, with Webhooks by Zapier, the action could be "Custom Request."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected ManageEngine ServiceDesk Plus Cloud to Webhooks by Zapier

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your ManageEngine ServiceDesk Plus Cloud to Webhooks by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect ManageEngine ServiceDesk Plus Cloud and Webhooks by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Connect ManageEngine ServiceDesk Plus Cloud and Webhooks by Zapier to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Service Desk Instance
  Required
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
Trigger
Scheduled
Try It
- Service Desk Instance
  Required
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
Trigger
Scheduled
Try It
- Title
- Description
  Required
- Priority
- Announcement Type
- Services Involved
- Email Users
- Show to Requester
Action
Write
Create Request
Creates a new request.
Action
Write
Update Request
Updates an existing request.
Action
Write

- URL
  Required
- Key
- Deduplication Key
- Xpath
- Basic Auth
- Headers
Trigger
Scheduled
Try It
- Key
Trigger
Instant
Try It

- URL
  Required
- Data
- Send As JSON
- JSON key
- Unflatten
- Basic Auth
- Headers
Action
Write
- URL
  Required
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Basic Auth
- Headers
Action
Write

- Service Desk Instance
  Required
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
Trigger
Scheduled
Try It
- Service Desk Instance
  Required
- Trigger Module
  Required
- Execute On
  Required
- Trigger Conditions
Trigger
Instant
Try It
Create Change
Creates a new change.
Action
Write
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
Action
Write
- Request ID
  Required
Action
Search
Catch Raw Hook
Wait for a new POST, PUT, or GET to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.
Trigger
Instant
Try It
- Method
  Required
- URL
  Required
- Data Pass-Through?
- Data
- Unflatten
- Basic Auth
- Headers
Action
Write
- URL
  Required
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Basic Auth
- Headers
Action
Write

Learn how to automate ManageEngine ServiceDesk Plus Cloud on the Zapier blog

Learn how to automate Webhooks by Zapier on the Zapier blog

About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.

Learn more

Related categories

Productivity

About Webhooks by Zapier

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.

Learn more Help

Related categories

Connect ManageEngine ServiceDesk Plus Cloud to Webhooks by Zapier on the world's largest no-code automation platform

Explore ManageEngine ServiceDesk Plus Cloud + Webhooks by Zapier Integrations

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microsoft-teams

Integrate ManageEngine ServiceDesk Plus Cloud with Webhooks by Zapier to automate your work

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Select a trigger from ManageEngine ServiceDesk Plus Cloud

Setup an action from Webhooks by Zapier

That’s it! You just connected ManageEngine ServiceDesk Plus Cloud to Webhooks by Zapier

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Make work flow with AI

Connect ManageEngine ServiceDesk Plus Cloud and Webhooks by Zapier to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Connect ManageEngine ServiceDesk Plus Cloud and Webhooks by Zapier to unlock the power of automation

Supported triggers and actions

Learn how to automate ManageEngine ServiceDesk Plus Cloud on the Zapier blog

Learn how to automate Webhooks by Zapier on the Zapier blog

How to add Mailchimp subscribers from a webhook

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How to add leads to LeadConnector from a webhook

Connect ManageEngine ServiceDesk Plus Cloud to Webhooks by Zapier on the world's largest no-code automation platform

Explore ManageEngine ServiceDesk Plus Cloud + Webhooks by Zapier Integrations

Explore ManageEngine ServiceDesk Plus Cloud + Webhooks by Zapier Integrations