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Frequently Asked Questions about Marketo + Salesforce integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Marketo and Salesforce
How do I set up triggers for the Marketo and Salesforce integration?
To set up triggers for Marketo and Salesforce integration, you should navigate to the 'Triggers' section in your workflow platform. Here, you can specify events in Marketo, such as lead updates or new entries, as triggers that will initiate actions in Salesforce like adding or updating a contact.
What specific actions can be automated between Marketo and Salesforce?
In our integration setup, you can automate actions such as creating or updating leads and contacts, transferring data from Marketo forms to Salesforce records, and triggering follow-up tasks based on campaign responses.
How can we ensure data consistency between Marketo and Salesforce during integration?
Data consistency is managed by verifying mapping settings during setup. Make sure that fields in Marketo correspond accurately with those in Salesforce. We also recommend setting up regular sync intervals to keep both platforms updated.
Are there any limitations of syncing data from Marketo to Salesforce?
One limitation could be the API calls usage limit. Each action like creating a lead or updating a record counts toward this limit. Evaluating your plan's restrictions is essential to avoid sync issues.
Can custom fields be synced between Marketo and Salesforce?
Yes, while integrating we allow custom field mapping so that unique business attributes are correctly transferred between Marketo and Salesforce without loss of data integrity.
Is it possible to trigger actions in Salesforce based on specific activities recorded in Marketo?
Absolutely, activities such as email clicks or form submissions logged in Marketo can trigger custom workflows within Salesforce. This seamless interaction ensures timely follow-up on key marketing triggers.
What steps should we take if an error occurs during the integration process between Marketo and Salesforce?
If you encounter an error during integration, first check your connection settings in both applications. Ensure API credentials are correct, then review log messages for specific error codes that guide troubleshooting steps.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.