Mavenoid + RingCentral

Invite customers to Mavenoid Product Assistant with new missed calls in RingCentral

Quickly following up on any calls you miss in your phone system is key to letting customers start resolving their issues immediately. Set up this Zapier integration to help. Once active, it automatically sends a link to Mavenoid's product assistant whenever you miss a call in RingCentral.

When this happens...
Missed Call
Triggers when there is a new missed call.
TriggerInstant
automatically do this!
Create Conversation Link
Creates a unique invitation leading the customer to self-service and/or live support session in Mavenoid. Optionally, can text the invitation to the customer via SMS.
ActionWrite

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Supported triggers and actions

What does this mean?

- Description
- ViewRequired
- Phone Number
- Extension Number
- Direction
- Recording Type
- Missed Calls Filter
- Results
- Delay By
Trigger
Scheduled
Try It
Do Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Trigger
Instant
Try It
- Delay By
Trigger
Scheduled
Try It
- Type
- StatusRequired
Trigger
Instant
Try It
RingSense Processed Recording
Triggers when RingSense generates the transcript, summary, and additional insights from a recording. This trigger can only be used by an admin user.
Trigger
Instant
Try It

- NameRequired
- Allow Join before host
- Mute Audio
- Turn off camera for participants
Action
Write
- Phone Number FromRequired
- Caller ID
- Phone Number ToRequired
- Play Prompt
Action
Write

- Type
- Phone Number FromRequired
- Phone Number ToRequired
- TextRequired
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Session Transcript Ready
Triggers when a transcript is created for a completed session.
Trigger
Instant
Try It

Call Ended
Triggers when a call has been ended.
Trigger
Instant
Try It
Missed Call
Triggers when there is a new missed call.
Trigger
Instant
Try It
- Type
Trigger
Instant
Try It
New Voicemail
Triggers when there is a new incoming voicemail.
Trigger
Instant
Try It
- First Name
- Last Name
- Middle Name
- Nick Name
- Company
- Job Title
- Email
- Email 2
- Email 3
- Birthday
- Web Page
- Notes
- Home Phone
- Home Phone 2
- Business Phone
- Business Phone 2
- Mobile Phone
- Business Fax
- Company Phone
- Assistant Phone
- Car Phone
- Other Phone
- Other Fax
- Callback Phone
- Home Address Street
- Home Address City
- Home Address State
- Home Address Zip
- Home Address Country
- Business Address Street
- Business Address City
- Business Address State
- Business Address Zip
- Business Address Country
- Other Address Street
- Other Address City
- Other Address State
- Other Address Zip
- Other Address Country
- Dialing Plan
Action
Write
- Phone NumberRequired
Action
Write
- Phone Number ToRequired
- FileRequired
- Resolution
- Send Time
- Cover Page Text
- Cover Page Type
Action
Write
- Lookup ByRequired
- First Name
- Last Name
- Middle Name
- Nick Name
- Company
- Job Title
- Email
- Email 2
- Email 3
- Birthday
- Web Page
- Notes
- Home Phone
- Home Phone 2
- Business Phone
- Business Phone 2
- Mobile Phone
- Business Fax
- Company Phone
- Assistant Phone
- Car Phone
- Other Phone
- Other Fax
- Callback Phone
- Home Address Street
- Home Address City
- Home Address State
- Home Address Zip
- Home Address Country
- Business Address Street
- Business Address City
- Business Address State
- Business Address Zip
- Business Address Country
- Other Address Street
- Other Address City
- Other Address State
- Other Address Zip
- Other Address Country
- Dialing Plan
Action
Write
New Conversation
Triggers when a new conversation is created.
Trigger
Instant
Try It
- Product IDRequired
- Phone Number
- SMS Text
- Shorten url
- Include auth token
- Assign to agent
Action
Write

About Mavenoid

Mavenoid combines self-service and live support in one, so companies can effortlessly support their customers in every step. From installing, to using, to troubleshooting their products.

Related categories

Customer Support

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

Learn more

Related categories

Phone & SMS

Mavenoid + RingCentral

Invite customers to Mavenoid Product Assistant with new missed calls in RingCentral

New Call Log Record

Description

Phone Number

Extension Number

Direction

Recording Type

Missed Calls Filter

Results

Delay By

Do Not Disturb (DND) Presence Updated

New Call Recording

Delay By

New SMS/MMS Sent

Type

RingSense Processed Recording

Create Video Meeting

Allow Join before host

Mute Audio

Turn off camera for participants

Generate Ringout Call

Caller ID

Play Prompt

Send SMS/MMS

Type

API Request (Beta)

Query String Parameters

Headers

Additional Request Headers

Body

Session Transcript Ready

Call Ended

Missed Call

New SMS/MMS Received

Type

New Voicemail

Create Contact

First Name

Last Name

Middle Name

Nick Name

Company

Job Title

Email

Email 2

Email 3

Birthday

Web Page

Notes

Home Phone

Home Phone 2

Business Phone

Business Phone 2

Mobile Phone

Business Fax

Company Phone

Assistant Phone

Car Phone

Other Phone

Other Fax

Callback Phone

Home Address Street

Home Address City

Home Address State

Home Address Zip

Home Address Country

Business Address Street

Business Address City

Business Address State

Business Address Zip

Business Address Country

Other Address Street

Other Address City

Other Address State

Other Address Zip

Other Address Country

Dialing Plan

Find Contact

Send Fax