Mews + Trengo

Create contacts in Trengo for new customer events in Mews

Effortlessly streamline your workflow with this Mews to Trengo automation. Whenever there is a new customer event in the Mews application, a corresponding contact will instantly be created in the Trengo application. This not only helps in managing your customer information efficiently but also improves your customer response times, making your business operations run more smoothly.

When this happens...
New Customer Event
Triggers when the customer event occurs such as new customer is added or customer is updated.
TriggerScheduled
automatically do this!
Create a Contact
Creates a contact.
ActionWrite

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Supported triggers and actions

- Time FilterRequired
Trigger
Scheduled
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- Time FilterRequired
Trigger
Scheduled
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- Time FilterRequired
- State
- Start Time Modifer
- End Time Modifer
Trigger
Scheduled
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- Customer IdRequired
- File NameRequired
- FileRequired
Action
Write
- Reservation IdRequired
- Customer IdRequired
Action
Write

- Rate IdRequired
- Value of the rateRequired
- Resource Category IdRequired
- Start UTCRequired
- End UTCRequired
- Released UTCRequired
- Adjustment ValueRequired
- External Identifier
Action
Write
- NameRequired
- DeadlineRequired
- Description
- Department
- Service Order Id
Action
Write

- Customer IdRequired
- Service IdRequired
- Unique identifier of the Product to be ordered.
- Product Quantity
- Add Items
- Consumption Time
- Notes
Action
Write
- Customer IdRequired
- First Name
- Last Name
- Second Last Name
- Title
- Birth Date
- Birth Place
- Nationality Code
- Email
- Phone number
- Loyalty Code
- Notes
- Passport number
- Passport expiration date
- Passport issuance date
- Passport issuing country code
- Identity card number
- Identity card expiration date
- Identity card issuance date
- Identity card issuing country code
- Visa number
- Visa expiration date
- Visa issuance date
- Visa issuing country code
- Drivers license number
- Drivers license expiration date
- Drivers license issuance date
- Drivers license issuing country code
- First line of the address
- Second line of the address
- The City
- Postal code
- The Country
- Classifications
Action
Write
- Bill IdRequired
Action
Search
- Rate IdRequired
- Reservation startRequired
- Reservation endRequired
Action
Search
- Reservation IdRequired
Action
Search
Ticket Label Added
Triggers when a label is added to a conversation.
Trigger
Instant
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New Outbound Message
Triggers when an outbound message is created.
Trigger
Instant
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Phone Call Missed
Triggers when a phone call is missed.
Trigger
Instant
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- Name
- Email
- Phone
Action
Write
- Channel IDRequired
- Contact IdentifierRequired
- Contact Name
- MessageRequired
- Email Subject
Action
Write
- Webhook URLRequired
- Contact typeRequired
- Contact name
Action
Write
- Term
- Name
- Email
- Phone
Action
Search or write

New Closed Bill
Triggers when there is a new closed bill.
Trigger
Scheduled
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- Time FilterRequired
Trigger
Scheduled
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- Time FilterRequired
Trigger
Scheduled
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- Group Id
- Reservable Service IdRequired
- Check rate applicability
- Prevent Overbooking
- StateRequired
- Reservation startRequired
- Reservation endRequired
- Reservation release
- Number of adultsRequired
- Number of childrenRequired
- Customer IdRequired
- Requested Category IdRequired
- Rate IdRequired
- Travel Agency Id
- Notes
Action
Write
- Reservation IdRequired
- Service Id
- Unique identifier of the Product to be ordered.Required
- Product QuantityRequired
- Override product price
Action
Write
- Company nameRequired
- Telephone number
Action
Write
- Overwrite ExistingRequired
- First Name
- Last NameRequired
- Second Last Name
- Title
- Birth Date
- Birth Place
- Nationality Code
- Email
- Phone number
- Loyalty Code
- Notes
- Passport number
- Passport expiration date
- Passport issuance date
- Passport issuing country code
- Identity card number
- Identity card expiration date
- Identity card issuance date
- Identity card issuing country code
- Visa number
- Visa expiration date
- Visa issuance date
- Visa issuing country code
- Drivers license number
- Drivers license expiration date
- Drivers license issuance date
- Drivers license issuing country code
- First line of the address
- Second line of the address
- The City
- Postal code
- The Country
- Classifications
Action
Write
- Company IdRequired
- Company name
- Telephone number
Action
Write
- Reservation IdRequired
- Reservation start
- Reservation end
- Charge Cancellation FeeRequired
Action
Write
- Customer DataRequired
Action
Search
- Customer IdRequired
Action
Search
New Inbound Message
Triggers when an inbound message is created.
Trigger
Instant
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New Internal Note
Triggers when an internal note is created.
Trigger
Instant
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Phone Call Ended
Triggers when a phone call has ended.
Trigger
Instant
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Phone Call Started
Triggers when a phone call has started.
Trigger
Instant
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- Channel IDRequired
- PhoneRequired
- DirectionRequired
- Contact name
- Note
- Duration
- Recording URL
Action
Write
- WhatsApp Message Template IDRequired
- Recipient Phone numberRequired
- Dynamic Content
Action
Write
- Term
Action
Search

About Mews

Mews is an innovative hospitality cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.

Learn more

Related categories

Product Management

About Trengo

Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.

Related categories

Customer Support

Mews + Trengo

Create contacts in Trengo for new customer events in Mews

New Accounting Item

New Company Event

New Reservation Event

Add Customer File

Add Reservation Companion

Create Availability Block

Create New Task

Create Order

Update Customer

Search Bill by Id

Search for Current Rate Prices

Search for a Reservation by Reservation Id

Ticket Label Added

New Outbound Message

Phone Call Missed

Create a Contact

Send a Message

Trigger Journey

Find or create contact

New Closed Bill

New Customer Event

New Space Block Event

Create Reservation

Add Reservation Product

Create Company

Create Customer

Update Company

Update Reservation Interval

Search Customer by Email, Id or Name

Search for a Reservation by Customer Id

New Inbound Message

New Internal Note

Phone Call Ended

Phone Call Started

Log a Voice Call

Send a WhatsApp Message Template

Find a Contact

About Mews

Related categories

About Trengo

Related categories