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Quickly connect Microsoft Dynamics 365 CRM to Trustpilot with a Zapier template.

Our most popular template

Create Trustpilot invitations for updated Microsoft Dynamics 365 CRM contacts
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Microsoft Dynamics 365 CRM + Trustpilot
Create Trustpilot invitations for new Microsoft Dynamics 365 CRM contacts
Premium
Details
Try it
Microsoft Dynamics 365 CRM + Trustpilot

Create Trustpilot invitations for updated Microsoft Dynamics 365 CRM contacts

Premium

Details

Try it

Microsoft Dynamics 365 CRM + Trustpilot

Create Trustpilot invitations for new Microsoft Dynamics 365 CRM contacts

Premium

Details

Try it

Microsoft Dynamics 365 CRM + Trustpilot

How Zapier works

Zapier makes it easy to integrate Microsoft Dynamics 365 CRM with Trustpilot - no code necessary. See how you can get setup in minutes.

Select a trigger from Microsoft Dynamics 365 CRM

A trigger is an event that starts your Zap and runs the workflow. For example, with Microsoft Dynamics 365 CRM, a trigger could be "New Account."

A trigger is the event that kicks off your automated workflow.

Setup an action from Trustpilot

An action is what takes place after the automation is triggered. For example, with Trustpilot, the action could be "Create Invitation."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Microsoft Dynamics 365 CRM to Trustpilot

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Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Microsoft Dynamics 365 CRM to Trustpilot integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Frequently Asked Questions about Microsoft Dynamics 365 CRM + Trustpilot integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Dynamics 365 CRM and Trustpilot

What kind of data can be synchronized between Microsoft Dynamics 365 CRM and Trustpilot?

We can synchronize customer contact details, feedback, and review statuses from Trustpilot to Microsoft Dynamics 365 CRM. This includes transferring specific triggers like new reviews and actions such as updating customer records.

How do I set up triggers for sending data from Microsoft Dynamics 365 CRM to Trustpilot?

You can set up triggers in our platform that activate when certain conditions are met within Microsoft Dynamics 365 CRM. For example, you might trigger a prompt to send a review invitation to customers after updating their purchase status.

Do I need technical skills to integrate Microsoft Dynamics 365 CRM with Trustpilot using your platform?

No, you do not need technical skills to integrate these systems using our platform. We provide a user-friendly interface with predefined templates for common triggers and actions.

Can I automate responses to new reviews on Trustpilot in my CRM?

Yes, you can automate the process of generating responses in your CRM when new reviews appear on Trustpilot. By setting up appropriate actions, responses can be prepared or updated automatically within Microsoft Dynamics 365 CRM.

What happens if there is an error during synchronization between both platforms?

If any errors occur during the synchronization process, we offer detailed error logs that help troubleshoot and resolve the issue. The system also offers alerts for quick intervention.

Is it possible to segment customers based on their Trustpilot reviews within Microsoft Dynamics 365 CRM?

Yes, you can create segments based on review sentiments or scores by using specific actions that filter and organize customer data accordingly in Microsoft Dynamics 365 CRM.

How often is the data synchronized between Microsoft Dynamics 365 CRM and Trustpilot?

Data synchronization can be configured based on your preferences, ranging from real-time updates triggered by immediate events to scheduled synchronizations at set intervals.

Connect Microsoft Dynamics 365 CRM and Trustpilot to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Account
Triggers when a new account is created.
Trigger
Scheduled
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New Contact
Triggers when a new contact is created.
Trigger
Scheduled
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- Custom Entity
  Required
Trigger
Scheduled
Try It
- Info
Trigger
Scheduled
Try It
- Info
Trigger
Scheduled
Try It

- Info
Trigger
Scheduled
Try It
- Info
Trigger
Scheduled
Try It

- Info
Trigger
Scheduled
Try It
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Info
- Customer type
  Required
- Status
Action
Write
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Account
  Required
- State
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- Info
- Info_field_enable
- Custom Entity
  Required
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- State
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
- Owner
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
- Domain
  Required
- Email Template for Invitations
  Required
- Trustpilot Site
  Required
- Sender Name
- Sender E-Mail
  Required
- Reply to E-Mail
- Preferred Sent Time
  Required
- Recipient Name
  Required
- Recipient E-Mail Address
  Required
- Reference Id
  Required
Action
Write

- Info
Trigger
Scheduled
Try It
- Info
Trigger
Scheduled
Try It
New Case/Incident
Triggers when a new case/incident is created.
Trigger
Scheduled
Try It
New Invoice
Triggers when a new invoice is created.
Trigger
Scheduled
Try It
New Lead
Triggers when a new lead is created.
Trigger
Scheduled
Try It
New Opportunity
Triggers when a new opportunity is created.
Trigger
Scheduled
Try It
New Order
Triggers when a new order is created.
Trigger
Scheduled
Try It
- Info
Trigger
Scheduled
Try It
- Owner
Action
Write
- Owner
Action
Write
- Custom Entity
  Required
Action
Write
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Owner
Action
Write
- Info
- Custom Entity
  Required
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Account
  Required
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- Campaign_name
  Required
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
- Owner
Action
Search or write
- Info
- Info_field_enable
- Custom Entity
  Required
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

Learn how to automate Trustpilot on the Zapier blog

About Microsoft Dynamics 365 CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.

Learn more Help

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About Trustpilot

Trustpilot is the world's most powerful review platform, helping your business collect and easily manage customer reviews. Trustpilot gives people a place to share and discover reviews of businesses, while giving every business the tools to turn consumer feedback into business results.

Related categories

Reviews

Connect Microsoft Dynamics 365 CRM and Trustpilot to unlock the power of automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

Set up your first integration

Create Trustpilot invitations for updated Microsoft Dynamics 365 CRM contacts

Create Trustpilot invitations for new Microsoft Dynamics 365 CRM contacts

Create Trustpilot invitations for updated Microsoft Dynamics 365 CRM contacts

Create Trustpilot invitations for new Microsoft Dynamics 365 CRM contacts

How Zapier works

Select a trigger from Microsoft Dynamics 365 CRM

Setup an action from Trustpilot

That’s it! You just connected Microsoft Dynamics 365 CRM to Trustpilot

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Make work flow with AI

Frequently Asked Questions about Microsoft Dynamics 365 CRM + Trustpilot integrations

Connect Microsoft Dynamics 365 CRM and Trustpilot to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Supported triggers and actions

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

6 ways to automate Microsoft Dynamics 365

Learn how to automate Trustpilot on the Zapier blog

Connect Microsoft Dynamics 365 CRM to Trustpilot on the world's largest no-code automation platform