Connect Microsoft Dynamics 365 CRM and Webhooks by Zapier to unlock the power of automation

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Quickly connect Microsoft Dynamics 365 CRM to Webhooks by Zapier with a Zapier template.

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Create leads in Microsoft Dynamics 365 CRM with new recieved webhooks
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Webhooks by Zapier + Microsoft Dynamics 365 CRM

Create leads in Microsoft Dynamics 365 CRM with new recieved webhooks

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Webhooks by Zapier + Microsoft Dynamics 365 CRM

How Zapier works

Zapier makes it easy to integrate Microsoft Dynamics 365 CRM with Webhooks by Zapier - no code necessary. See how you can get setup in minutes.

Select a trigger from Microsoft Dynamics 365 CRM

A trigger is an event that starts your Zap and runs the workflow. For example, with Microsoft Dynamics 365 CRM, a trigger could be "New Account."

A trigger is the event that kicks off your automated workflow.

Setup an action from Webhooks by Zapier

An action is what takes place after the automation is triggered. For example, with Webhooks by Zapier, the action could be "Custom Request."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Microsoft Dynamics 365 CRM to Webhooks by Zapier

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Microsoft Dynamics 365 CRM to Webhooks by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Frequently Asked Questions about Microsoft Dynamics 365 CRM + Webhooks by Zapier integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Dynamics 365 CRM and Webhooks by Zapier

What are webhooks in the context of Microsoft Dynamics 365 CRM?

Webhooks in Microsoft Dynamics 365 CRM are a way to send real-time data from one application to another whenever a specific event occurs. By utilizing webhooks, you can establish a connection with Zapier to automate processes without polling for updates.

How do triggers work when integrating Microsoft Dynamics 365 CRM with Zapier webhooks?

When you integrate Microsoft Dynamics 365 CRM with Zapier webhooks, triggers are events that start the automated workflows known as Zaps. These triggers can range from new records being created to existing records being updated within your CRM. Once a trigger event occurs, it sends data to Zapier, which can then initiate subsequent actions.

Can I create custom actions in Zapier using webhooks for Microsoft Dynamics 365 CRM?

Yes, you can create custom actions in Zapier using webhooks for Microsoft Dynamics 365 CRM. Custom actions allow you to define specific activities that should be performed when triggered by an event, giving you the flexibility to tailor your integrations according to your business needs.

Is it possible to use filters with triggers when setting up webhooks for Dynamics 365 CRM?

Absolutely! You can employ filters within Zapier to refine which trigger events from Microsoft Dynamics 365 CRM should proceed with webhook calls. This means only specific types of data or changes will cause the next steps in your workflow to run, providing more control over the process.

Are there pre-configured templates available for integrating MS Dynamics 365 CRM with Webhooks by Zapier?

While we do not offer out-of-the-box templates specifically for integrating MS Dynamics 365 CRM through Webhooks by Zapier, users can easily set up custom integrations using our intuitive interface and step-by-step guidance available on our platform.

Do I need coding skills to set up an integration between Microsoft Dynamics 365 and Webhooks by Zapier?

No coding skills are required. Our platform is designed to facilitate no-code integrations allowing users of all technical levels to automate workflows between Microsoft Dynamics 365 and other applications using simple configurations.

What should I do if my webhook connection between MS Dynamics 365 and another app via Zapier fails?

If a webhook connection fails, first verify that the setup is correct and up-to-date with both apps involved. Check the history logs in your Zapier account for any error messages or troubleshooting tips and ensure that any authentication credentials have not expired on either end of the integration.

Connect Microsoft Dynamics 365 CRM and Webhooks by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Account
Triggers when a new account is created.
Trigger
Scheduled
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New Contact
Triggers when a new contact is created.
Trigger
Scheduled
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- Custom Entity
  Required
Trigger
Scheduled
Try It
- Info
Trigger
Scheduled
Try It
- Info
Trigger
Scheduled
Try It

- Info
Trigger
Scheduled
Try It
- Info
Trigger
Scheduled
Try It

- Info
Trigger
Scheduled
Try It
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Info
- Customer type
  Required
- Status
Action
Write
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Account
  Required
- State
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- Info
- Info_field_enable
- Custom Entity
  Required
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- State
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
- Owner
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
- URL
  Required
- Key
- Deduplication Key
- Xpath
- Basic Auth
- Additional Request Headers
Trigger
Scheduled
Try It
- Key
Trigger
Instant
Try It
- URL
  Required
- Data
- Send As JSON
- JSON key
- Unflatten
- Basic Auth
- Additional Request Headers
Action
Write
- URL
  Required
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Basic Auth
- Additional Request Headers
Action
Write

- Info
Trigger
Scheduled
Try It
- Info
Trigger
Scheduled
Try It
New Case/Incident
Triggers when a new case/incident is created.
Trigger
Scheduled
Try It
New Invoice
Triggers when a new invoice is created.
Trigger
Scheduled
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New Lead
Triggers when a new lead is created.
Trigger
Scheduled
Try It
New Opportunity
Triggers when a new opportunity is created.
Trigger
Scheduled
Try It
New Order
Triggers when a new order is created.
Trigger
Scheduled
Try It
- Info
Trigger
Scheduled
Try It
- Owner
Action
Write
- Owner
Action
Write
- Custom Entity
  Required
Action
Write
- Info
- Owner
Action
Write
- Info
- Owner
Action
Write
- Owner
Action
Write
- Info
- Custom Entity
  Required
Action
Write
- Info
- Account
  Required
Action
Write
- Info
- Account
  Required
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search
- Campaign_name
  Required
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
- Owner
Action
Search or write
- Info
- Info_field_enable
- Custom Entity
  Required
- Match if any of the fields match (otherwise only match if all the fields match)
- Search By Email Only
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
- Info
- Info_field_enable
- Match if any of the fields match (otherwise only match if all the fields match)
- Owner
Action
Search or write
Catch Raw Hook
Wait for a new POST, PUT, or GET to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.
Trigger
Instant
Try It
- HTTP Method
  Required
- URL
  Required
- Data Pass-Through?
- Data
- Unflatten
- Basic Auth
- Additional Request Headers
Action
Write
- URL
  Required
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Basic Auth
- Additional Request Headers
Action
Write

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

Learn how to automate Webhooks by Zapier on the Zapier blog

About Microsoft Dynamics 365 CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.

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App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Webhooks by Zapier

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.

Learn more Help

Related categories

Connect Microsoft Dynamics 365 CRM and Webhooks by Zapier to unlock the power of automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

Set up your first integration

Create leads in Microsoft Dynamics 365 CRM with new recieved webhooks

Create leads in Microsoft Dynamics 365 CRM with new recieved webhooks

How Zapier works

Select a trigger from Microsoft Dynamics 365 CRM

Setup an action from Webhooks by Zapier

That’s it! You just connected Microsoft Dynamics 365 CRM to Webhooks by Zapier

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Make work flow with AI

Frequently Asked Questions about Microsoft Dynamics 365 CRM + Webhooks by Zapier integrations

Connect Microsoft Dynamics 365 CRM and Webhooks by Zapier to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Supported triggers and actions

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

6 ways to automate Microsoft Dynamics 365

Learn how to automate Webhooks by Zapier on the Zapier blog

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Connect Microsoft Dynamics 365 CRM to Webhooks by Zapier on the world's largest no-code automation platform

Explore Microsoft Dynamics 365 CRM + Webhooks by Zapier Integrations

Explore Microsoft Dynamics 365 CRM + Webhooks by Zapier Integrations