Integrate Microsoft Teams with OpenPhone to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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How Zapier works

Zapier makes it easy to integrate Microsoft Teams with OpenPhone - no code necessary. See how you can get setup in minutes.

Select a trigger from Microsoft Teams

A trigger is an event that starts your Zap and runs the workflow. For example, with Microsoft Teams, a trigger could be "New Channel."

A trigger is the event that kicks off your automated workflow.

Setup an action from OpenPhone

An action is what takes place after the automation is triggered. For example, with OpenPhone, the action could be "Create or Update Contact."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Microsoft Teams to OpenPhone

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Set up your first integration

Quickly connect Microsoft Teams to OpenPhone with a Zapier template.

Our most popular template

Send Microsoft Teams channel messages for new OpenPhone incoming messages
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OpenPhone + Microsoft Teams
Send new OpenPhone messages to Microsoft Teams as chat messages
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OpenPhone + Microsoft Teams
Send messages in OpenPhone from new chat messages in Microsoft Teams
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Microsoft Teams + OpenPhone

Send Microsoft Teams channel messages for new OpenPhone incoming messages

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OpenPhone + Microsoft Teams

Send new OpenPhone messages to Microsoft Teams as chat messages

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OpenPhone + Microsoft Teams

Send messages in OpenPhone from new chat messages in Microsoft Teams

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Microsoft Teams + OpenPhone

Make work flow with AI

Level up your Microsoft Teams to OpenPhone integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Frequently Asked Questions about Microsoft Teams + OpenPhone integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Teams and OpenPhone

How do I set up the integration between Microsoft Teams and OpenPhone?

To set up the integration, you'll need to create a Zap in our platform. Start by selecting Microsoft Teams as your trigger app and OpenPhone as your action app. Follow the steps to authenticate your accounts on both platforms, and configure the triggers and actions that suit your workflow.

Can I receive call notifications from OpenPhone in Microsoft Teams?

Yes, you can create a Zap where an incoming call on OpenPhone will trigger a notification via Microsoft Teams. This allows you to stay updated on calls directly within your Teams environment.

Is it possible to send a message to a Microsoft Teams channel when I miss a call on OpenPhone?

Absolutely, by configuring a Zap with OpenPhone as the trigger (Missed Call) and Microsoft Teams as the action (Post Message), you can ensure that missed calls are automatically updated in your chosen Teams channel.

What types of messages can be sent from OpenPhone to Microsoft Teams?

You can configure Zaps that allow various types of messages such as SMS or voicemail alerts from OpenPhone to be posted in specific channels or chat windows within Microsoft Teams.

Do I need technical skills to integrate these two applications?

No, our platform is designed for ease of use without requiring any coding knowledge. We guide you through each step of setting up the triggers and actions between Microsoft Teams and OpenPhone.

Can I customize what information gets transferred from OpenPhone to Microsoft Teams?

Yes, during setup, you'll have options to customize which details are included in the data transfer from OpenPhone into your desired location in Microsoft Teams using our intuitive interface.

Are there any limitations on triggers when integrating these apps?

The range of available triggers may vary depending on updates from either platform. Typically, standard triggers include incoming calls, missed calls, voicemails for OpenPhone, with corresponding messaging actions through Microsoft Teams channels or chats.

Connect Microsoft Teams and OpenPhone to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Connect Microsoft Teams and OpenPhone to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Team
  Required
Trigger
Scheduled
Try It
- Chat
  Required
- Exclude messages by you?
Trigger
Scheduled
Try It
- Team
  Required
Trigger
Scheduled
Try It
- Team
  Required
- Channel
  Required
- Message
  Required
Trigger
Scheduled
Try It
- Member
Action
Write

- Team
  Required
- Channel
  Required
- Message ID
  Required
- Reply Content
  Required
Action
Write
- Chat
  Required
- Message Text Format
- Message Text
  Required
Action
Write

- Select Phone Numbers
  Required
Trigger
Instant
Try It
- Select Phone Numbers
  Required
Trigger
Instant
Try It
- Select Phone Numbers
  Required
Trigger
Instant
Try It
- From
  Required
- To
  Required
- Body
- Mark conversation as done
Action
Write

- Team
  Required
- Channel
  Required
- Member
- Highlight Word
Trigger
Scheduled
Try It
New Chat
Triggers when a new chat is created.
Trigger
Scheduled
Try It
- Team
  Required
- Channel
  Required
Trigger
Scheduled
Try It
- Team
  Required
- Channel Name
  Required
- Description
- Favorite for All?
Action
Write
- Team
  Required
- Channel Name
  Required
- Description
Action
Write
- Team
  Required
- Channel
  Required
- Message Text Format
- Message
  Required
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Select Phone Numbers
  Required
Trigger
Instant
Try It
- Select Phone Numbers
  Required
Trigger
Instant
Try It
- ID
- First Name
- Last Name
- Company
- Job Title
- Phone Numbers
- Email Addresses
- Share With
Action
Write

Learn how to automate Microsoft Teams on the Zapier blog

Learn how to automate OpenPhone on the Zapier blog

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.