Integrate Microsoft Teams with Salesforce to automate your work

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2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Microsoft Teams with Salesforce - no code necessary. See how you can get setup in minutes.

Select a trigger from Microsoft Teams

A trigger is an event that starts your Zap and runs the workflow. For example, with Microsoft Teams, a trigger could be "New Channel."
A trigger is the event that kicks off your automated workflow.

Setup an action from Salesforce

An action is what takes place after the automation is triggered. For example, with Salesforce, the action could be "Add Contact to Campaign."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Microsoft Teams to Salesforce

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Microsoft Teams to Salesforce integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Microsoft Teams + Salesforce integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Teams and Salesforce

To begin integrating Microsoft Teams with Salesforce, first ensure you have access to both platforms. Then, visit our platform and set up a 'Zap' connecting the two. Select Salesforce as the trigger app and define an action in Microsoft Teams, such as sending a channel message.

When integrating Salesforce with Microsoft Teams, you can use triggers like 'New Lead', 'Updated Opportunity', or 'New Task' in Salesforce to initiate actions in Microsoft Teams.

Yes, you can automate notifications by setting up a zap where the trigger is an 'Updated Lead' in Salesforce. The action will be sending a message to a specified channel or user in Microsoft Teams.

Yes, it's possible. You can select Microsoft Teams as your trigger app and choose triggers like 'New Message Posted to Channel'. The action can then be set up to create records such as leads or tasks within Salesforce.

If there's an integration failure, our platform provides detailed error messages that help pinpoint the issue. You can adjust your zap configurations accordingly or reach out for support if needed.

For tracking changes made through the integration, you can utilize logs and history features on our platform to monitor all successful and failed zap executions across Microsoft Teams and Salesforce.

'Our pricing plans may include limits on tasks or zaps per month. Check your specific plan details for task limitations involving integrations between Microsoft Teams and Salesforce.'

Connect Microsoft Teams and Salesforce to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect Microsoft Teams and Salesforce to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Team
      Required
    Trigger
    Scheduled
    Try It
    • Chat
      Required
    • Exclude messages by you?
    Trigger
    Scheduled
    Try It
    • Team
      Required
    Trigger
    Scheduled
    Try It
    • Team
      Required
    • Channel
      Required
    • Message
      Required
    Trigger
    Scheduled
    Try It
    • Team
      Required
    • Channel
      Required
    • Member
    • Highlight Word
    Trigger
    Scheduled
    Try It
  • Microsoft Teams triggers, actions, and search
    New Chat

    Triggers when a new chat is created.

    Trigger
    Scheduled
    Try It
    • Team
      Required
    • Channel
      Required
    Trigger
    Scheduled
    Try It
    • Team
      Required
    • Channel Name
      Required
    • Description
    • Favorite for All?
    Action
    Write

Learn how to automate Microsoft Teams on the Zapier blog

Learn how to automate Salesforce on the Zapier blog

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About Microsoft Teams
Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
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    About Salesforce
    Salesforce is a leading enterprise customer relationship manager (CRM) application.
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