Microsoft Teams + ServiceNow

Send chat messages in Microsoft Teams for new records in ServiceNow

Keep your team updated with the latest service records from ServiceNow in real-time. With this workflow, each time a new record is created in ServiceNow, a chat message is instantly sent in your designated Microsoft Teams channel. This smooth exchange of data between ServiceNow and Microsoft Teams ensures your team stays informed, enhancing collaboration and response time.

Keep your team updated with the latest service records from ServiceNow in real-time. With this workflow, each time a new record is created in ServiceNow, a chat message is instantly sent in your designated Microsoft Teams channel. This smooth exchange of data between ServiceNow and Microsoft Teams ensures your team stays informed, enhancing collaboration and response time.

  1. When this happens...
    ServiceNowServiceNow
    New Record

    Triggers when a new record is created.

    TriggerScheduled
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Chat Message

    Sends a message in an existing chat.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • TableRequired

    Trigger
    Scheduled
    Try It
    • TableRequired

    Action
    Write
    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • TableRequired

    Action
    Search or write
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microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Learn more

Related categories

  • Microsoft
  • Team Chat

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About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

Related categories

  • Developer Tools