Microsoft Teams + Smith.ai

Share new Smith.ai calls with Microsoft Teams channel messages

Stay informed about incoming calls from Smith.ai by sending a message to a designated Microsoft Teams channel. This workflow initiates when a new call is registered in Smith.ai, ensuring your team is kept in the loop and can respond promptly. Improve communication and streamline your call management with this efficient automation.

When this happens...
New Call
Triggers when a new call is created.
TriggerScheduled
automatically do this!
Send Channel Message
Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.
ActionWrite

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Supported triggers and actions

What does this mean?

New Call
Triggers when a new call is created.
Trigger
Scheduled
Try It
- Campaign IDRequired
- First NameRequired
- Last NameRequired
- Phone NumberRequired
- Email Address
- Additional Data Field 1
- Additional Data Field 2
- Additional Data Field 3
Action
Write
- TeamRequired
- ChannelRequired
- Member
- Highlight Word
Trigger
Scheduled
Try It
New Chat
Triggers when a new chat is created.
Trigger
Scheduled
Try It
- TeamRequired
- ChannelRequired
Trigger
Scheduled
Try It

- TeamRequired
- Channel NameRequired
- Description
- Favorite for All?
Action
Write
- TeamRequired
- ChannelRequired
- Message IDRequired
- Reply ContentRequired
Action
Write

- ChatRequired
- Message Text Format
- Message TextRequired
Action
Write

- First Name
- Last Name
- NumberRequired
- Email Address
- What should we do?Required
- What if they don't answer?Required
- Language
- When would you like us to call back?Required
- Summary Email
Action
Write
- TeamRequired
Trigger
Scheduled
Try It
- ChatRequired
- Exclude messages by you?
Trigger
Scheduled
Try It
- TeamRequired
Trigger
Scheduled
Try It
- TeamRequired
- ChannelRequired
- MessageRequired
Trigger
Scheduled
Try It
- TeamRequired
- Channel NameRequired
- Description
Action
Write
- TeamRequired
- ChannelRequired
- Message Text Format
- Message TextRequired
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Learn more

Related categories

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About Smith.ai

Smith.ai is a call answering & intake service for small & solo businesses. Our live, North America-based virtual receptionists capture & qualify leads, book new clients, and build better relationships with your existing clients.

Learn more

Related categories

Phone & SMS

Related Zap Templates

Send channel messages in Microsoft Teams for new Smtih.ai calls

Send Microsoft Teams chat messages for new calls in Smith.ai

Microsoft Teams + Smith.ai

Share new Smith.ai calls with Microsoft Teams channel messages

Supported triggers and actions

New Call

Call Someone (Outreach Campaign Only)

New Channel Mention

New Chat

New Channel Message

Create Channel

Reply to Channel Message

Send Chat Message

Call Someone (Virtual Receptionist)

New Channel

New Chat Message

New Team Member

New Reply to Message

Create Private Channel

Send Channel Message

API Request (Beta)

About Microsoft Teams

Related categories

Similar apps

Slack

Chatwork

Rocket.Chat

About Smith.ai

Related categories

Related Zap Templates

Related Zap Templates