Microsoft Teams + Wootric by InMoment

Send new Wootric by InMoment responses instantly as chat messages in Microsoft Teams

Streamline your response management process with this efficient workflow. Whenever a new response is posted in Wootric by InMoment, a chat message is subsequently sent in your Microsoft Teams. This ensures timely updates on feedback or queries received, facilitating quick action and keeping dialogue open with customers. Improve team collaboration in handling customer interactions with this smooth, real-time response system.

When this happens...
New Response
Triggers when a new survey response is submitted.
TriggerInstant
automatically do this!
Send Chat Message
Sends a message in an existing chat.
ActionWrite

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Supported triggers and actions

What does this mean?

Detractor Response
Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).
Trigger
Instant
Try It
New Response
Triggers when a new survey response is submitted.
Trigger
Instant
Try It
- TeamRequired
Trigger
Scheduled
Try It
- ChatRequired
- Exclude messages by you?
Trigger
Scheduled
Try It
- TeamRequired
Trigger
Scheduled
Try It

- TeamRequired
- ChannelRequired
- MessageRequired
Trigger
Scheduled
Try It
- TeamRequired
- Channel NameRequired
- Description
Action
Write

- TeamRequired
- ChannelRequired
- Message Text Format
- Message TextRequired
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

Promoter Response
Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).
Trigger
Instant
Try It
- EmailRequired
- Properties
- Last surveyed
- External created at
Action
Write
- TeamRequired
- ChannelRequired
- Member
- Highlight Word
Trigger
Scheduled
Try It
New Chat
Triggers when a new chat is created.
Trigger
Scheduled
Try It
- TeamRequired
- ChannelRequired
Trigger
Scheduled
Try It
- TeamRequired
- Channel NameRequired
- Description
- Favorite for All?
Action
Write
- TeamRequired
- ChannelRequired
- Message IDRequired
- Reply ContentRequired
Action
Write
- ChatRequired
- Message Text Format
- Message TextRequired
Action
Write

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Learn more Help

Related categories

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About Wootric by InMoment

Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.

Learn more Help

Related categories

Forms & Surveys

Microsoft Teams + Wootric by InMoment

Send new Wootric by InMoment responses instantly as chat messages in Microsoft Teams

Detractor Response

New Response

New Channel

New Chat Message

Exclude messages by you?

New Team Member

New Reply to Message

Create Private Channel

Description

Send Channel Message

Message Text Format

API Request (Beta)

Query String Parameters

Headers

Additional Request Headers

Body

Promoter Response

Create End User

Properties

Last surveyed

External created at

New Channel Mention

Member

Highlight Word

New Chat

New Channel Message

Create Channel

Description

Favorite for All?

Reply to Channel Message

Send Chat Message

Message Text Format

About Microsoft Teams

Related categories

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Slack

Chatwork

Rocket.Chat

About Wootric by InMoment

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