Create channel messages in Microsoft Teams for new tickets in Zoho Desk
Stay on top of customer support inquiries by instantly sending notifications in Microsoft Teams whenever a new ticket is created in Zoho Desk. With this workflow, your customer support team can quickly address and resolve issues, improving response time and overall customer satisfaction. This integration ensures seamless communication between your support platform and team messaging app for efficient issue tracking and resolution.
Stay on top of customer support inquiries by instantly sending notifications in Microsoft Teams whenever a new ticket is created in Zoho Desk. With this workflow, your customer support team can quickly address and resolve issues, improving response time and overall customer satisfaction. This integration ensures seamless communication between your support platform and team messaging app for efficient issue tracking and resolution.
- When this happens...Send Channel Message
Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.
- automatically do this!New Ticket
Triggers when a new ticket is created.
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