MiiTel + Salesforce + Formatter by Zapier

Create Salesforce records from new answering machine recordings in MiiTel

With this integration you can automatically create Salesforce records from new answering machine recordings in MiiTel.

With this integration you can automatically create Salesforce records from new answering machine recordings in MiiTel.

  1. When this happens...
    MiiTelMiiTel
    Answering Machine Recorded

    Triggers when a new voicemail is recorded

    TriggerInstant
  2. automatically do this...
    Formatter by ZapierFormatter by Zapier
    Date / Time

    Work with dates and times to change formatting or add/subtract time (with line-item support).

    ActionWrite
  3. then do this!
    SalesforceSalesforce
    Create Record

    Creates a new record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

    ActionWrite
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Supported triggers and actions

    • Company ID

    • Sequence ID

    • Parent sequence ID

    • Previous sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Call transferred to

    • Dial start time

    • Call end time

    • Account name

    • Contact person name

    • URL

    Trigger
    Instant
    Try It
    • Company ID

    • Sequence ID

    • Parent sequence ID

    • Previous sequence ID

    • Circuit title

    • Call from

    • Call to

    • Dial start time

    • IVR pressed time

    • DTMF

    • Account name

    • Contact person name

    Trigger
    Instant
    Try It
    • Company ID

    • Sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Dial start time

    • Call start time

    • Call end time

    • Call duration

    • Account name

    • Contact person name

    • From login ID

    • From user name

    • To login ID

    • To user name

    • URL

    • Minutes

    Trigger
    Instant
    Try It
    • Company ID

    • Sequence ID

    • Parent sequence ID

    • Previous sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Call transferred to

    • Dial start time

    • Call start time

    • Call end time

    • Call duration

    • Call memo

    • Account name

    • Contact person name

    • From login ID

    • From user name

    • To login ID

    • To user name

    • URL

    • Speech recognition

    • Speech recognition summary

    • Number of silences

    • Overall

    • Number of overlaps

    • Talk:Listen

    • Number of rallies

    • Amd probability

    • Fundamental frequency (Customer)

    • Fundamental frequency (Operator)

    • Intonation strength (Customer)

    • Intonation strength (Operator)

    • Customer speech rate

    • Operator speech rate

    • Neutral keywords customer

    • Neutral keywords operator

    • Positive keywords customer

    • Positive keywords operator

    • Negative keywords customer

    • Negative keywords operator

    Trigger
    Instant
    Try It
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miitel logo

About MiiTel

MiiTel is an AI-powered IP phone. With MiiTel, you will be to accomplish the following: "Increase your sales", "Achieve self-coaching", and "Can make calls from home".
Learn more

Related categories

  • CRM (Customer Relationship Management)

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salesforce logo

About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.
Learn more

Related categories

  • CRM (Customer Relationship Management)

Similar apps

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formatter logo
formatter logo

About Formatter by Zapier

Data isn't always in the format you need. Perhaps a date is in International format, but your app needs it in American format. Or maybe you need to Title Case a subject, truncate text for a Tweet, or turn Markdown text into HTML for your blog. Zapier's Formatter tool can help.
Learn more

Related categories

  • Documents
  • Zapier