Connect monday.com and SolarWinds Service Desk to unlock the power of automation

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Quickly connect monday.com to SolarWinds Service Desk with a Zapier template.

Our most popular template

Create incidents in SolarWinds Service Desk for new monday.com board items
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monday.com + SolarWinds Service Desk
Create new monday.com items for each new incident in SolarWinds Service Desk
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SolarWinds Service Desk + monday.com

Create incidents in SolarWinds Service Desk for new monday.com board items

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monday.com + SolarWinds Service Desk

Create new monday.com items for each new incident in SolarWinds Service Desk

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SolarWinds Service Desk + monday.com

How Zapier works

Zapier makes it easy to integrate monday.com with SolarWinds Service Desk - no code necessary. See how you can get setup in minutes.

Select a trigger from monday.com

A trigger is an event that starts your Zap and runs the workflow. For example, with monday.com, a trigger could be "Any Column Value Changed in Board."

A trigger is the event that kicks off your automated workflow.

Setup an action from SolarWinds Service Desk

An action is what takes place after the automation is triggered. For example, with SolarWinds Service Desk, the action could be "Create Asset."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected monday.com to SolarWinds Service Desk

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your monday.com to SolarWinds Service Desk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Frequently Asked Questions about monday.com + SolarWinds Service Desk integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with monday.com and SolarWinds Service Desk

What is the first step to integrate monday.com with SolarWinds Service Desk?

The initial step in integrating monday.com with SolarWinds Service Desk is to authenticate both platforms through our interface. You'll need API access from both applications, which will allow us to establish a secure connection and sync your data.

Can I trigger actions in SolarWinds Service Desk from an update in monday.com?

Yes, updates in monday.com, such as a status change on a board item, can be set as triggers to initiate actions in SolarWinds Service Desk. For example, changing the status of a task to 'Completed' on monday.com can trigger an automatic update or record creation in SolarWinds.

Is it possible to create tickets automatically in SolarWinds when tasks are created in monday.com?

Certainly! When you create new tasks or items on a board within monday.com, we can configure triggers that automatically generate corresponding tickets or tasks in the SolarWinds Service Desk.

How are errors handled during synchronization between monday.com and SolarWinds Service Desk?

We have built-in error handling mechanisms that notify you via email or alert within our platform if an integration step fails, such as a failure to create or update records due to invalid data formats.

Can I customize what information is synchronized between monday.com and SolarWinds Service Desk?

Yes, you can customize which fields and data points are synchronized between the two platforms. This allows for flexibility so that only relevant details are integrated based on your business needs.

Are there predefined templates for common integrations between monday.com and SolarWinds?

We offer predefined templates for commonly used integrations that help streamline initial setup. These templates cover frequent use cases like task assignment triggers and incident management syncing.

What happens if there’s an update conflict between monday.com and SolarWinds records?

In case of an update conflict where changes have been made simultaneously on both platforms, we provide settings that allow you to define rules for conflict resolution such as prioritizing one platform’s changes over the other’s.

Connect monday.com and SolarWinds Service Desk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Board ID
  Required
Trigger
Instant
Try It
New Board
Triggers when a new board is created.
Trigger
Polling
Try It
- Board ID
  Required
- Column IDs
  Required
Trigger
Instant
Try It
- Board ID
  Required
Trigger
Instant
Try It
- Board ID
  Required
Action
Write

- Item ID
  Required
Action
Write
- Board ID
  Required
- Item ID
  Required
- Override empty fields
Action
Write

- Board ID
  Required
- Column Title
  Required
- Column Type
  Required
Action
Write
- Board ID
  Required
- Group ID
  Required
- Item Name
  Required
- Subitem Name
Action
Write
- Item ID
  Required
- Body
  Required
Action
Write
- Item ID
  Required
Action
Write
- Board ID
  Required
- Item ID
  Required
- Subitem ID
  Required
Action
Write
- Api_docs_info
- Apply standard error handling?
  Required
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Additional Request Headers
- Body
  Required
Action
Write
- Board ID
  Required
- User :
  Required
Action
Search
- Board ID
  Required
- Item ID
  Required
- Column ID
  Required
Action
Search
- Board ID
  Required
Action
Search
- Board ID
  Required
- User :
  Required
Action
Search
New Change
New change in your service desk.
Trigger
Polling
Try It
New Hardware
New hardware in your inventory.
Trigger
Polling
Try It
New Problem
New problem in your service desk.
Trigger
Polling
Try It
New Risk
New risk was detected.
Trigger
Polling
Try It
New User
New user in your account.
Trigger
Polling
Try It
- Title
  Required
- State
  Required
- Requester's Email Address
  Required
- Priority
  Required
- Description
- Assignee Email Address
- Site
- Department
- Approver Email Address
- Change Plan
- Test Plan
- Rollback Plan
- Planned Start
- Planned End
- Related Release Number
- Related Problem Number
Action
Write
- Name
  Required
- Serial
  Required
- IP Address
- Category
- Status
- Manufacturer
- Site
- Department
- Tag
- Owner's Email Address
Action
Write
- Requester's Email Address
  Required
- State
  Required
- Title
  Required
- Description
- Root Cause
- Symptoms
- Workaround
- Assignee Email Address
- Priority
- Site
- Department
Action
Write
- State
  Required
- Name
  Required
- Description
- Appear on Portal Home
- Related Incident Number
Action
Write

- Board ID
  Required
Trigger
Instant
Try It
- Board ID
  Required
Trigger
Instant
Try It
- Board ID
  Required
- Column ID
  Required
Trigger
Instant
Try It
New User
Triggers when a new user joins your monday.com account.
Trigger
Polling
Try It
- Board ID
  Required
- Group ID
  Required
Action
Write
- Board ID
  Required
- Item ID
  Required
- New Item Name Value
  Required
Action
Write
- Board Name
  Required
- Board Kind
  Required
- Template Id
- Workspace Id
Action
Write
- Board ID
  Required
- Group Name
  Required
Action
Write
- Board ID
  Required
- Item Name
  Required
- Subitem Name
Action
Write
- Board ID
  Required
- Group ID
  Required
Action
Write
- Board ID
  Required
- Group ID
  Required
- New Group Title
- Should add group to top?
Action
Write
- Board ID
  Required
- Item ID
  Required
- Column ID
  Required
- File
  Required
- File Name
  Required
Action
Write
- Board ID
  Required
- Column ID
  Required
Action
Search
- Board ID
  Required
Action
Search
- Board ID
  Required
- Item ID
  Required
- Column ID
  Required
Action
Search
- Board ID
  Required
- Item ID
  Required
Action
Search
New Asset
New asset in your inventory.
Trigger
Polling
Try It
New Contract
New contract was added.
Trigger
Polling
Try It
New Incident
Triggers when a new incident is created.
Trigger
Polling
Try It
New Release
New release in your service desk.
Trigger
Polling
Try It
New Task
Triggers when a new task is created.
Trigger
Polling
Try It
- Name
  Required
- Manufacturer
  Required
- Type
  Required
- Status
  Required
- Model
- Serial Number
- Asset ID
- IP Address
- Description
- Owner's Email Address
- User's Email Address
- Site
- Department
Action
Write
- Name
  Required
- Manufacturer Name
  Required
- Status
  Required
- License Type
  Required
- Start Date
- End Date
- Note
- Site
- Department
Action
Write
- Title
  Required
- Priority
  Required
- Requester's Email Address
  Required
- Description
- Assign to User by Email Address
- Due Date
- Site
- Department
- Related Problem Number
- Category
- Subcategory
Action
Write
- Requester's Email Address
  Required
- State
  Required
- Title
  Required
- Description
- Plan
- Build
- Deploy
- Assignee Email Address
- Approver Email Address
- Priority
- Site
- Department
- Planned Start
- Planned End
Action
Write
- Email
  Required
- First Name
- Last Name
- Phone Number
- Site
- Department
- Role
Action
Write

Learn how to automate monday.com on the Zapier blog

About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.

Learn more Help

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About SolarWinds Service Desk

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.

Learn more

Related categories

Customer Support

Connect monday.com to SolarWinds Service Desk on the world's largest no-code automation platform

Connect monday.com and SolarWinds Service Desk to unlock the power of automation

Set up your first integration

Create incidents in SolarWinds Service Desk for new monday.com board items

Create new monday.com items for each new incident in SolarWinds Service Desk

Create incidents in SolarWinds Service Desk for new monday.com board items

Create new monday.com items for each new incident in SolarWinds Service Desk

How Zapier works

Select a trigger from monday.com

Setup an action from SolarWinds Service Desk

That’s it! You just connected monday.com to SolarWinds Service Desk

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Make work flow with AI

Frequently Asked Questions about monday.com + SolarWinds Service Desk integrations

Connect monday.com and SolarWinds Service Desk to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Supported triggers and actions

Learn how to automate monday.com on the Zapier blog

Use Zapier's monday integration to streamline your work

Connect monday.com to SolarWinds Service Desk on the world's largest no-code automation platform