monday.com + Syncro

Create items in monday.com for new tickets in Syncro

Streamline your customer support process with a seamless workflow between Syncro and monday.com. Every time a new ticket is raised in Syncro, this automation creates a corresponding item in monday.com, thereby ensuring your team can keep track of support requests efficiently. It's an intuitive way to bolster productivity while handling customer concerns swiftly.

Streamline your customer support process with a seamless workflow between Syncro and monday.com. Every time a new ticket is raised in Syncro, this automation creates a corresponding item in monday.com, thereby ensuring your team can keep track of support requests efficiently. It's an intuitive way to bolster productivity while handling customer concerns swiftly.

  1. When this happens...
    SyncroSyncro
    New Ticket

    Triggers when a Ticket is created.

    TriggerInstant
  2. automatically do this!
    monday.commonday.com
    Create Item

    Create a new Item in a board

    ActionWrite
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Supported triggers and actions

  • Syncro triggers, actions, and search

    New Customer

    Triggers when you create a customer.

    Trigger
    Instant
    Try It
  • Syncro triggers, actions, and search

    New Payment

    Triggers when a payment is made.

    Trigger
    Instant
    Try It
  • Syncro triggers, actions, and search

    New Ticket

    Triggers when a Ticket is created.

    Trigger
    Instant
    Try It
  • Syncro triggers, actions, and search

    Ticket Status Changed

    Triggers when a Ticket status is changed.

    Trigger
    Instant
    Try It
  • Syncro triggers, actions, and search

    New Invoice

    Triggers when a new invoice is created.

    Trigger
    Instant
    Try It
  • Syncro triggers, actions, and search

    New RMM Alert

    Triggers when an RMM Alert is created.

    Trigger
    Instant
    Try It
  • Syncro triggers, actions, and search

    Ticket Resolved

    Triggers when a Ticket is marked "Resolved".

    Trigger
    Instant
    Try It
    • Appointment SubjectRequired

    • Appointment Starts AtRequired

    • Appointment Ends AtRequired

    • Appointment Description

    • Appointment Location Type

    • Appointment Location

    • Ticket ID

    • Appointment Owner

    • Additional Attendees

    • All Day

    • Customer ID

    Action
    Write
monday logo
monday logo

About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.
Learn more

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  • Project Management

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syncro logo
syncro logo

About Syncro

Syncro is a platform to manage your IT Consulting / Managed Services business with CRM, Ticketing, full-featured RMM (remote machine management) and an emphasis on great communication.

Related categories

  • CRM (Customer Relationship Management)

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