monday.com + Zendesk

Create tickets in Zendesk for new items in monday.com boards

With this workflow, as soon as a new item pops up on your monday.com board, a ticket will be systematically created within the Zendesk app. This efficient automation eliminates manual data transfer between the two platforms, substantially minimizing any delay in ticket creation. It offers an effective way to ensure no task from your project management tool is missed or overlooked in your customer service process.

With this workflow, as soon as a new item pops up on your monday.com board, a ticket will be systematically created within the Zendesk app. This efficient automation eliminates manual data transfer between the two platforms, substantially minimizing any delay in ticket creation. It offers an effective way to ensure no task from your project management tool is missed or overlooked in your customer service process.

  1. When this happens...
    monday.commonday.com
    New Item in Board

    Triggers when an item is created in a specific board.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • Board IDRequired

    Trigger
    Instant
    Try It
  • monday.com triggers, actions, and search

    New Board

    Triggers when a new board is created.

    Trigger
    Scheduled
    Try It
    • Board IDRequired

    • Column IDsRequired

    Trigger
    Instant
    Try It
    • Board IDRequired

    Trigger
    Instant
    Try It
    • Board IDRequired

    Trigger
    Instant
    Try It
    • Board IDRequired

    Trigger
    Instant
    Try It
    • Board IDRequired

    • Column IDRequired

    Trigger
    Instant
    Try It
  • monday.com triggers, actions, and search

    New User

    Triggers when a new user joins your monday.com account.

    Trigger
    Scheduled
    Try It
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monday logo

About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.

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  • Project Management

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zendesk logo
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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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  • Customer Support

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