Moxo + Zendesk

Create Zendesk tickets for updated Moxo flow updates

Elevate your customer service with this easy Moxo to Zendesk workflow. When updates occur in Moxo, it instantly creates a ticket in Zendesk, ensuring your support team is always up-to-speed and ready to assist. This seamless integration streamlines your process, allowing more time to focus on what matters - providing superior customer service.

Elevate your customer service with this easy Moxo to Zendesk workflow. When updates occur in Moxo, it instantly creates a ticket in Zendesk, ensuring your support team is always up-to-speed and ready to assist. This seamless integration streamlines your process, allowing more time to focus on what matters - providing superior customer service.

  1. When this happens...
    MoxoMoxo
    Flow Updates

    Triggers when a flow or any of its steps is started, completed, or due_date_arrive.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Id Explain

    • Zap Unique ID Label

    Trigger
    Instant
    Try It
    • Trigger Identifier

    Trigger
    Instant
    Try It
    • Specify the way to locate Flow WorkspaceRequired

    • Specify the step type

    • Step Reference ID

    • Is it to add step to the end of flow?

    • Step Description

    • Due in Days

    • Allow parallel processing for multiple assignees, whose order is upon the sequence in the array of Assignee Email

    • When allow parallel processing for multiple assignees, the completion type to complete the process. By default, it is All Assignees

    Action
    Write
    • Step Reference IDRequired

    Action
    Write
    • Id Explain

    • Zap Unique ID Label

    • Reference ID

    • Pre-configured Payload Info

    Trigger
    Instant
    Try It
  • Moxo triggers, actions, and search

    Xero Purchase Order Completed

    Trigger when a Xero Purchase Order is approved or declined in Moxo.

    Trigger
    Instant
    Try It
    • Invite Explain

    • Workspace IDRequired

    • Member EmailRequired

    • Create New Relationship?Required

    Action
    Write
    • Client First NameRequired

    • Client Last NameRequired

    • Client EmailRequired

    • Display User ID

    • Display User Phone Number

    • Rm Explain

    • Account ManagersRequired

    Action
    Write
moxo logo
moxo logo

About Moxo

Moxo is a OneStop Client Interaction Hub.

Related categories

  • Team Collaboration
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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