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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Call Missed
Triggers when a call is missed. (Gen V, Gen X, Gen U)
Try It - Call Ringing
Triggers when the subscribed user extension is ringing. (Gen P, Gen V, Gen X, Gen U)
Try It - Call Completed
Triggers when a call is completed. (Gen P, Gen V, Gen X, Gen U)
Try It - SMS Notification (Gen X and U Only)
Triggers when the user receives an incoming text message. Note: it won't work for internal (Gen X or U user → Gen X or U user) messages.
Try It
- Call Recorded (Gen X and U Only)
Triggers when the call is recorded. (Gen X and U Only)
Try It - Call Busy
Triggers when there is a busy line. (Gen V, Gen X, Gen U)
Try It - Call Answered
Triggers when a call was answered. (Gen P, Gen V, Gen X, Gen U)
Try It - Create Huddle Meeting
Creates a huddle meeting. (Gen P, Gen V, Gen X, Gen U) You need to add one more action in order to receive the huddle meeting information. Ex. an email with the information or a SMS.