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NetSuite + Vonage Business Communications

Update records in NetSuite when new call events occur in Vonage Business Communications

When a new call event occurs in your Vonage Business Communications app, this workflow swiftly updates the corresponding record in your NetSuite app. This integration offers a seamless connection between the two systems, eliminating the need for manual updates and thereby accelerating business processes. Make the most of this automation to ensure your NetSuite records stay current with every Vonage call event.

When a new call event occurs in your Vonage Business Communications app, this workflow swiftly updates the corresponding record in your NetSuite app. This integration offers a seamless connection between the two systems, eliminating the need for manual updates and thereby accelerating business processes. Make the most of this automation to ensure your NetSuite records stay current with every Vonage call event.

  1. When this happens...
    Vonage Business CommunicationsVonage Business Communications
    New Call Event

    Triggers when a call is created, answered or ended.

    TriggerInstant
  2. automatically do this!
    NetSuiteNetSuite
    Update Record

    Updates an existing record. Supports standard and custom records.

    ActionWrite
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Supported triggers and actions

What does this mean?

    • DirectionRequired

    • StateRequired

    Trigger
    Instant
    Try It

    • Phone NumberRequired

    Action
    Write

    • Record TypeRequired

    Trigger
    Scheduled
    Try It

    • Record TypeRequired

    Trigger
    Scheduled
    Try It

    • TypeRequired

    Trigger
    Scheduled
    Try It

    • Recording IdRequired

    • TypeRequired

    Action
    Write

    • Standard or Custom Record Type?Required

    • Select a Saved SearchRequired

    Trigger
    Scheduled
    Try It

    • Record TypeRequired

    • RecordRequired

    • File to attachRequired

    Action
    Write
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netsuite logo

About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more

Related categories

  • CRM (Customer Relationship Management)
vonage-business-communications logo
vonage-business-communications logo

About Vonage Business Communications

The Vonage Business Communications desktop and mobile applications are flexible cloud solutions that offer advanced features like click-to-call and call recording to help businesses of any size stay connected, productive, and compliant.
Learn more

Related categories

  • Phone & SMS