New Relic Insights + Zendesk

Create New Relic Insights custom events for new Zendesk tickets

Automatically record new ticket views directly into your database with this Zendesk to New Relic Insights automation. Set it up, and every time a new ticket view is created, Zapier will add a custom event to New Relic Insights. Make sure your database is always complete when you start using this integration.

Automatically record new ticket views directly into your database with this Zendesk to New Relic Insights automation. Set it up, and every time a new ticket view is created, Zapier will add a custom event to New Relic Insights. Make sure your database is always complete when you start using this integration.

  1. When this happens...
    ZendeskZendesk
    New View

    Triggers when a new view is created.

    TriggerScheduled
  2. automatically do this!
    New Relic InsightsNew Relic Insights
    New Custom Event

    Create a new custom event inside New Relic Insights for tracking.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
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About New Relic Insights

New Relic Insights is a real-time analytics platform that collects metrics directly from your live production software and transforms them into actionable insights about your business, customers, and applications.

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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